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Bonjour,

Si vous avez téléchargé le logiciel à partir de ToolsLib oui, aucun problème.

De quel message d'erreur parlez vous ? Pouvez vous me fournir une capture d'écran ?

Merci,

Mon nom est Namir BSATA

mon email est nb5 at videotron dot ca

J'ai téléchargé adwcleaner 6000, et ça me donne un message d'erreur.

Ect-ce-que ce logiciel est conforme, si non envoyez moi la dernière version avec un lien via email.

avant je n'avais pas de message d'erreur.

la compagnie de ce logiciel est "toolslib".

Merci

ADW cleaner wants to remove folders, files and extension :

Folders :

C\Users\name\AppData\Local\Google\Chrome\UserData\Default\Extensions\elicpjhcidhpjomhibiffojppmmpil

Files :

C\Users\name\AppData\Local\Google\Chrome\UserData\Default\LocalStorage\chrome-extension_eli...

                                                                                              LocalExtension settings\el...

First, the generated logfile is:

# AdwCleaner v5.201 - Logfile created 05/08/2016 at 08:53:30 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.3 [Server] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : win7 - WIN7-PC # Running from : C:\Users\Public\Videos\Sample Videos\New folder\Ostalo\ADW Cleaner.exe # Option : Scan # Support : https://toolslib.net/forum

*...

Thanks very much. I ran the clean and here is the log.

Appreciate your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 17:24:50 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Ron - LENOVO-PC # Running from : C:\Users\Ron\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/foru...

Ran AdwCleaner for first time with the following results. Concerned I'll remove something I should not. Would appreciate some advice on how to proceed. Thanks is advance for your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 07:28:02
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-04.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Ron - LENOVO-PC
# Runnin...

So,

Once again, sorry for the delay.

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut for ZhpFix on your desktop, and as usual, launch it as administrator.
• Select "Import"
• Copy & paste the following lines i...

Ugg... I have this stupid ad hijacker that i cannot find to remove and it is driving me crazy!   When browsing in Chrome  and you click on anything it opens a new tab wanting to you download some software to update files on your computer, or directs you to a buy a russian bride website, or tells you have a virus that must be removed in 60 seconds... if you get that one it locks up your computer...

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre :
Run by client at 02/08/2016 08:02:21
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (10586)

Corbeille vidée (00mn 07s)
Dossier Prefetcher vidé

========== Processus mémoire ==========
SUPPRIMÉ: Memory Process: C:\Users\client\AppData\Roaming\inst.exe

=====...

Thanks for the help...

# AdwCleaner v5.201 - Logfile created 01/08/2016 at 10:55:22
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.4 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****...