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Greetings,

Thank you for sharing the debug logfile. We should be able to work with this.

Regards,

I followed the directions on another thread and ended up with a link that i don't know what to do with: https://up2sha.re/file?f=Qus7dXa8C76r

Greetings,

I can assure you that the download count is correct. Some people might have downloaded your software 2 times, in addition with you.

Can you please tell me what's the name of your Internet browser?

Regards,

is the download count correct after downloading a software. Bcoz when i downloaded the software the count plused by 3.

Yes I ran as Administrator but the logo still missing.

Bonjour,

effectivement je n ai pas pensé à  désactiver mon antivirus. J utilisé Avast ( gratuit)

j'essai de repasser Adwcleaner en le désactivant et je reviendrai vers vous, pour vous tenir au courant. 

Bonne journée. 

hello did you run Adwcleaner with administrator rights ?

bonjour à tout hasard , l'antivirus a bien été désactivé pour l utilisation d'adwcleaner ?

hello yes it's possible have you got a mail adress to contact ?

write to gen-hackman@hotmail.fr please, thx

I used Google traduction to translate this language , I haven't got knowledges about this language :)

Hello,

Are you gonna help me with the remaining issue or are you done?