Re: The new UI is inconvenient

I reckon that your reply wins this year's prize for the most courteous reply of a software maker to a user.  Thank you.  I'll watch for changes, but I know that these things take far more time than we realise.

Re: The new UI is inconvenient

Hello,

Thanks for your message, really appreciate it.

1.  After scanning, I have to click through every tab to see where the problems are.  Could you please highlight each tab where there is malware so that we can go to it immediately (preferably with a shortcut key rather than the mouse).


Koala, 2016-08-13 00:31:48 (UTC)

We can definitely think about that indeed.

2.  This situation has ...

The new UI is inconvenient

Thank you very much for this software, which fills a significant gap in security software for PCs.  By way of constructive and appreciative comment, I would like to make three recommendations about the UI (I am working on a 23 inch monitor in Windows 10 Pro).

1.  After scanning, I have to click through every tab to see where the problems are.  Could you please highlight each tab where there is...

Re: False positive check

Hello,

Thanks for the feedback. You can ignore this since it's related to Noscript blocks.

Best regards,

Re: AdwCleaner - No Update since almost 1 month

Hello,

The first beta has been published for testing purposes. We are waiting for the tests results before publishing the stable release.

Re: AdwCleaner - No Update since almost 1 month

Greetings,

We're actively working on AdwCleaner v6, it should be released in a few days. We've improved a lot of things in this release, this is why it takes more time.

Regards.

AdwCleaner - No Update since almost 1 month

on AdwCleaner by ****

In the past there wa a regular weekly update. Since almost 1 month no update was available. Is there any reason for that respectively when will be a new update ready for download?

Re: Error message: This app can't run on your PC,

Hello,

Hm, it's really strange.

Do you have the same issue with any other applications ?

May you try a check with MBAM first since it may be malicious:

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on...

Re: unstopz.biz

So,

Once again, sorry for the delay.

  • Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
  • Launch it with right click : "launch as administrator",
  • Follow the instructions during the installation.
  • Then click on the shortcut for ZhpFix on your desktop, and as usual, launch it as administrator.
  • Select "Import"
  • Copy & paste the following lines i...

Re: Adwcleaner cannot remove bsdriver.sys and cherimoya.sys

Hello,

Ok. I think that AdwCleaner has cleaned most of the elements I found in the FRST log since it has been created before, but we'll see what it gives:

  • Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script wa...