Major difficulties with AdwCleaner v. 7.0.3.1

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Re: Problème erreur avec ADWCleaner

Bonjour,

Pouvez-vous partager le rapport d'analyse de AdwCleaner ?

Merci.


cocochepeau, 2017-09-22 16:56:49 (UTC)

Bonsoir, 

Je vous partage le rapport ........... ;)  Toujours le même problème au nettoyage.  

# AdwCleaner 7.0.2.1 - Logfile created on Fri Sep 22 18:52:08 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 09-20-2017.1 # Running on Windows 10 Enterprise Insider Previ...

Re: Can anyone help me identify if any of these deleted registry keys are essential

Greetings,

First of all, sorry for the late answer.

Can you share the scan logfile as well? Thanks.

Regards.


cocochepeau, 2017-09-19 06:55:31 (UTC)

# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [...

Can anyone help me identify if any of these deleted registry keys are essential for windows?

# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:06:01 2017 # Updated on 2017/29/08 by Malwarebytes  # Running on Windows 7 Home Basic (X64) # Mode: clean # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services deleted.

***** [ Folders ] *****

Deleted: C:\Users\lenovo\AppData\Local\Bundled software uninstaller Deleted: C:\Users\lenovo\AppData\Ro...

Re: False positives?

Might as well post the log for the newest stable version.

# AdwCleaner 7.0.2.1 - Logfile created on Wed Sep 06 08:18:56 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-01-2017.2 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders ...

Re: redémarrage impossible après passage de tweaning

Bonjour,

Avez-vous la possibilité d'utiliser un autre clavier ? Vous pouvez aussi tenter d'utiliser le clavier d'accessibilité de Windows. Vous pouvez vous rendre sur cette page pour savoir comment y accéder.

Ensuite, tentez la restauration d'un point de restauration système. La marche à suivre est décrite sur cette page, dans la section "Restaurer à partir d’un point de restauration système"...

Re: Did AdwCleaner Remove Required Registry Files?

Thanks John! That is reassuring. Do you think you could check about the files for another computer of mine? I just want to be sure that the registry will be okay.

 

# AdwCleaner 7.0.1.0 - Logfile created on Sat Aug 26 17:28:02 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 08-25-2017.1 # Running on Windows 10 Home (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

...

Is this a false positive?

on AdwCleaner by Nec

Hello, today after updating adwcleaner to the new version, has detected some PUPs (I leave you the registry of the scan and the cleaning). After reboot, I ran adwcleaner again and the PUPs are still there.

I have researched a bit about these addresses, and it seems that they are the default addresses that the router from my internet company provides. Each time I clean them, when I reconnect to...

Did AdwCleaner Remove Required Registry Files?

In hopes of making my two computers as safe as can be I went ahead and removed the various files that AdwCleaner detected in a scan. However, because I had issues with my computer's hardrive becoming corrupt recently, I'm worried that some of the registry files that were deleted might in fact be necessary ones. Can someone please let me know if this is the case? I've posted the content of the l...

False positive?

# AdwCleaner 7.0.2.1 - Logfile created on Wed Aug 30 21:15:03 2017 # Updated on 2017/29/08 by Malwarebytes  # Database: 08-30-2017.1 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

PUP.Optional.Legacy, C:\Users\Oris\...