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as per 2nd to last post in thread https://toolslib.net/forum/viewthread/8223-adwcleaner-whitelist-request-remote-access-tool-called/

checking in...

Bonjour, je suis en Wifi, de plus après le scan de ESET, il y a quelques infections, pourriez vous vous en occuper aussi.

Rapport ZHPCleaner

~ ZHPCleaner v2016.9.25.146 by Nicolas Coolman (2016/09/25) ~ Run by ROLANDIN (Administrator)  (26/09/2016 16:03:37) ~ Web: https://www.nicolascoolman.com ~ Blog: https://www.anti-malware.top ~ Facebook : https://www.facebook.com/nicolascoolman1 ~ State ...

I would highly recommend REMOVING javaw.exe from the ADWcleaner whitelist.

Malwarebytes / JRT successfully whitelisted SimpleHelp WITHOUT whitelisting javaw.exe

Please let me know when javaw.exe is removed from the whitelist and I will re-test simplehelp.

Thank you

Thank you, thank you , thank you.

It works 100% now!

Consider this issue 100% resolved.

Thank you for your time and consideration.

Hello,

Do you still have the issue with the latest definitions ?

Checking in....

Thank you

And obviously ( SimpleHelp Technician.exe )  <<<<<< notice the space between SimpleHelp and Technician

http://i.imgur.com/j1HXxNg.png

In addition to javaw.exe I just CONFIRMED another file that would need to be whitelisted for this remote program ( SessionUI.exe )

http://i.imgur.com/5PiCM0H.png

javaw.exe screenshot http://i.imgur.com/FluqZu7.png

Thank you