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Hey there! 

We have received several reports that AdwCleaner are mistakenly identifying the Save to Pocket extension as another extension that is known to be malicious. This extension appears to be using our unique identifier, and therefore users are being told to uninstall the Pocket extension incorrectly. 

Any ideas of how we can remedy this? It's a shame that users are being told to remove...

Hello,

Same as here we'll need the list of running processes :

1. Launch Powershell from the Applications Menu
2. Write the following command in the opened window and press [Enter] :

Get-Process | Out-File Processes.txt

 In your personal folder (C:\Users\xx), you should get a file called Processes.txt. Please paste it here or host it on Up2Share as before.

Regards,

Bonjour,

Ok. Trois autres lignes à supprimer :

1. Exécutez ZHPFix (l'icône doit être présente sur votre bureau)
2. Cliquez sur "Importer"
3. Collez dans la fenêtre le contenu suivant, puis cliquez sur GO

Script ZHPFix

G2 - GCE: Preference [User Data\Default] [mgamelhnfokapndfdodnmfiningckjia]  mgamelhnfokapndfdodnmfiningckjia
P2 - EXT FILE: (...) -- C:\Users\Patrick\AppData\Roaming\Mozilla\Firefox...

When using ADWCleaner on a windows 10 machine i get the blue screen of death every time i click "clean."  The error message is CRITICAL_PROCESS_DIED

any advice?

Thanks for the reply, but it leaves my main points unanswered.

DELETED FOLDER"

But has you said, at least this folder doesn't exists any more and that's just what we want. :)"

No, I said the opposite! I did not want this entire folder removed, with its many subfolders.

Nor do I understand you explanation about 'duplicates'. I asked why the first line 'Folder deleted' is contradicted by the ...

Greetings terrypin,

first of all, sorry for the delay of my answer.

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio

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terrypin, 2015-09-14 07:46:49 (UTC)

Folder is deleted one time but AdwCleaner just made some duplicates by mi...

I've been using this software for years.  Today I ran it and it said "There is no disc in the drive.  Please insert a disk into Drive Device/hardisk/DR2".

I have tried running ADWC several times, including downloading it.  Checked my computer drives (C & D (data)) and they are fine.  Have no idea what this means.  To add insult to injury the only way to delete this popup is to use file mana...

Bonjour à tous.

Je reviens vers vous afin de déterminer si je suis en présence d'un malware.

J'espère que vous pourrez m'aider.

Apparemment, un autre forum (sans me donner la solution) suspecte un virus issu de "SAPORO"

Lorsque j'effectue une analyse avec adwcleaner, voilà ce qu'il me trouve depuis déjà 4mois :

HKLM\Software\classes\SDP

Je reposte le log reçu après analyse :

# AdwCleane...

Ok.

On va analyser le fichier :

1. Rendez-vous sur ce site
2. Cliquez sur Choisir un fichier, puis sélectionnez le fichier C:\Windows\System32\dnsapi.dll
3. Cliquez alors sur Analyser, et demandez une nouvelle analyse si une fenêtre vous le demande. Patientez durant l'analyse.
4. Copiez/collez ici ensuite l'URL de la page de résultats.

Hi,

Just installed AdwCleaner v5.007 and ran it for first time.

I've uploaded the report here:

https://dl.dropboxusercontent.com/u/4019461/AdwCleaner%5BC3%5D.txt

I'd appreciate advice on three points please:

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Fold...