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Hi

here is the new log file. It again showd an error sign.

2015-11-09 18:44:28 : [Notice]		Scan started
2015-11-09 18:44:28 : [Success]		Internet connection is UP
2015-11-09 18:44:28 : [Success]		Loaded C:\Users\MY\AppData\Local\Temp\sqlite.dll
2015-11-09 18:44:28 : [Success]		Opened C:\Users\MY\AppData\Local\Temp\adwcleaner.db
2015-11-09 18:44:28 : [Success]		Database v2015-11-09.1
2015-11-...

Hello,

Can you try this version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe ?

Run it in debug mode, then post the content of adwcleaner_dbg_xxxx.txt

Regards,

Xplode.

Thanks for your comments prston - I am keen to use AdWare and am assuming this is a false positive but as I cannot get it past Norton I need to report that this is the case and hope the situation can be resolved with Norton so I can benefit from using it.

As requested, here is the screen shot.  Right hand panel links the file to AdCleaner

https://up2sha.re/file?f=H1zGuidxvVMQ

I used the current version of AdwCleaner today without issue.  I run 3 layers of PAID active Anti-Virus protection:  Emsisoft Anti-Virus, Malwarebytes Pro, and Hitman Pro. 

In response to the false positive claim of AdwCleaner being a threat, I did a scan on the AdwCleaner.exe with all three AV programs.  AdwCleaner came back CLEAN.  Also, I have used it for years...and AdwCleaner catches the ...

Please host the picture on https://up2sha.re/ and share the generated link.

Regards,

Happy to but cannot seem to either paste or attach a file - the link options have defeated me - how do you want to receive the screenshot?

Hello,

"bab6.tmp" is not affiliated with AdwCleaner... Can you give a screenshot about the detection message ?

Thank you.

Hello,

I was replying to the error that tipi mentionned, I'm still working on your error.

Regards,

Xplode.

Hello,

Signatures are automatically updated if the computer has an active network connection. Otherwise, AdwCleaner use the embedded database.

I hope that answers to your question ?

Regards,

and

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fr33tux, 2015-11-06 19:40:59 (UTC)

Problem is automatic, please activate to offline update signature and give imrpot file to adwcleaner it is important for people.

Do you think  Comodo Cleaning ...