Re: False Detection by AdwCleaner

on AdwCleaner by ****

Hello,

here is the report

# AdwCleaner v5.013 - Rapport créé le 15/10/2015 à 09:18:04
# Mis à jour le 09/10/2015 par Xplode
# Base de données : 2015-10-13.2 [Serveur]
# Système d'exploitation : Windows 7 Professional Service Pack 1 (x86)
# Nom d'utilisateur : Alexandra - POSTE1-PC
# Exécuté depuis : C:\Users\Alexandra\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\72S10...

Re: AdwCleaner v.5.013 cannot delete

on AdwCleaner by ****

Hello,

there is an RegToolExport error:

Impossible de trouver la clé suivante

HKEY USERS..............

 

ZHPFix log: https://up2sha.re/file?f=buaOHcuvPF1d

 

Thank you

Re: ADWcleaner flagged as Malware

Hello,

(I would have included a screenshot of the Kaspersky report but am unfamiliar with your website proceedure for doing so).

mik, 2015-10-21 19:58:28 (UTC)

Please use https://up2sha.re/ to host your files and then copy/paste the generated link in your message.

Thank you for your answer !

Re: ADWcleaner flagged as Malware

on AdwCleaner by mik

Hello and thanks for your reply. And thanks for reporting this to Kaspersky too.

I have updated my AV and downloaded another ADWcleaner version 5.014 from your website. This has proven to be fine and works as it always does. I suppose Kaspersky is not infallable but I was suprised when this was flagged, as your product is a wonderful addition to any serious net user. It would be a great shame ...

Re: How to ignore specific programs from Adwcleaner scan

Hello,

As M-K-D-B says, please share us the logfile.

Regards,

Re: ADWcleaner flagged as Malware

Hello,

I've reported the false positive, waiting for an answer.

Sorry for the inconvenience,

Edit : just got an answer :

Hello,

This message has been generated by an automatic message response system.
The message contains details about verdicts that have been returned 
by Anti-Virus in response to the files 
(if any are included in the message) with the latest updates installed.   

adwc...

Re: ADWcleaner flagged as Malware

Hi,

you should report this false positive to Kaspersky.

I've checked the .exe at BC, looks good here.

Re: How to ignore specific programs from Adwcleaner scan

Hi,

maybe you can provide the full logfile from AdwCleaner, so we can give you some help... like for example if you should delete the detected items or not.

Currently, there is no way to ignore elements permanently.

ADWcleaner flagged as Malware

on AdwCleaner by mik

Hi,

I thought you may be interested that I downloaded your ADWcleaner from theBleeping Computer website the other day and it was immediately flagged by Kaspersky AV as a trojan. Version adwcleaner_5.014.exe.

This caused a Kernel Core Security Failure and Windows 10 closed down. Rebooted and Kaspersky dealt with the problematic file. All clear now. However it seems that some one/thing is possi...

Re: How to ignore specific programs from Adwcleaner scan

I'm aware that I can "uncheck" specific items.  Unfortunately, I have no way to know if I have correctly identified all required items - specially in the area of the registry, where the items may not be easy to identify - and I have no way to mark these choices (that I'm aware of) as "permanent" so that I don't have to go through the same procedure each time I perform a scan.