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Hi !

What a quick reply and perfect support :-)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCl...

I did not uncheck the "Reset Winsock Settings", and originally discovered this issue only happens when this is checked.  I did a comparison of registry files before and after and saw that the major difference in the two was the deletion of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WinSock2 registry folders and sub folders - literally everything in that was deleted.

Here is the c...

Hello,

Did you uncheck "Reset Winsock Settings" before doing the "clean" mode ? If AdwCleaner had deleted Winsock entries, they should be listed on the logfile and this is not the case here.

I think it'll be helpful if you could do a snapshot of the registry before AdwCleaner's cleaning and after. You can use a software like RegShot ( https://sourceforge.net/projects/regshot/ ).

With the sna...

We'll check the existence of others libeay32.dll :

• Download SEAF : https://toolslib.net/downloads/viewdownload/155-seaf/
• Right-click on the icon -> Execute as Administrator.
• In the search field, type "libeay32.dll".
• Then, start the search. A report will open when the search is over (it contains the search results).

Please copy/paste it in your next answer.

Regards,

AdwCleaner falsely reports several items related to the tools UpdateStar and UpdateStar Drivers. Here is an excerpt from a log file:

# AdwCleaner v5.108 - Logfile created 04/04/2016 at 11:01:27
# Updated 30/03/2016 by Xplode
# Database : 2016-04-03.2 [Server]

***** [ Folders ] *****

Folder Found : C:\Program Files (x86)\UpdateStar Drivers
Folder Found : C:\ProgramData\Microsoft\Windows\Star...

je garde wondershare filmora video editor, camtasia studio, emsisoft antimalware, cyberlink mediasuite/power2go/powerdirector & auslogics disk defrag,

j'installe roguekiller premium maintenant,

camtasia studio, roguekiller (adlice software), emsisoft, auslogics, wondershare, & cyberlink (powerdirector/media suite), sont les grands coûturiers de l'informatique (comme fauchon, vuitton, lenôt...

Had an adware problem and ran AdwCleaner, seems to have got it not sure will see :D

review and comment.

# AdwCleaner v5.108 - Logfile created 01/04/2016 at 07:55:31

# Updated 30/03/2016 by Xplode

# Database : 2016-03-30.1 [Server]

# Operating system : Windows 10 Home  (x64)

# Username :

# Running from : C:\Users\*****\Downloads\adwcleaner_5.108.exe

# Option : Clean

# Support : http://...

It looks as if a kid wrote it, most languages don't use such capitalization (English is an exception). I would change it in all translations except Portuguese and Turkish.

Sentences like "Włącz Ochronę W Czasie Rzeczywistym" just look funny in Polish and nobody writes that way. If you don't believe me, check Microsoft's style guides: https://www.microsoft.com/Language/en-US/StyleGuides.aspx

Hello,

If you still experience any issue with AdwCleaner, please keep the logfile and post them as this is the only way for me to debug and find what is wrong.

In v5.104 I added the list of Winsock2 entries deleted at the bottom of the logfile, so that I can check if there is a legit entry that has been deleted and correct it.

You're right, AdwCleaner does minor things behind what is written...

Bonjour,

nous pouvons poursuivre avec un checkup complet si vous le souhaitez. Si oui, je vous propose de créer un nouveau sujet dans la catégorie "Désinfection" cette fois ci. Faites nous signe. :)

Cordialement.