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Hello,

Hm.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

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fr33tux, 2016-07-07 08:47:42 (UTC)

Hello,

Hm.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

BOnjour, j'ai cliqué sur une pièce jointe Free PDF et par malheur tous mes fichiers sont cryptés, impossible d'ouvrir un fichier ... extension ZEPTO

Est ce que c'est totalement fichu aucun recours??

merci de vos réponses

Hello,

I used adwcleaner to scan and clean adware in my computer and these things happened to my web browser. 

http://imgur.com/a/evJqi

as same as other web browser (IE,Firefox) none of these can't connect any website.

I had to use system restore to recover my web browser, so I don't have any adwcleaner report. 

How can I fix this? Please help me. If you need any information, please tell m...

Hello!

Thank you for updating QuickDiag, however the same error still persists.

Both of these files belong to the backup and disk imaging program Acronis True Image 2016.

It is a comprehensive program with a ton of features, and therefore its files take up the biggest amount of disk space of all my software.

Please let me know what more I can do to help.

Regards,

midimusicman79

Hello,

Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need to login to participate. Or is there a way that I might have overlooked?

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Violoncello, 2016-06-20 12:43:28 (UTC)

right now we can't provide a way of helping guest users directly fro...

Hello!

The error still persists; now it is on line 7973.

C:\Windows\Installer>dir *.ms*

Volume in drive C has no label.

Volume Serial Number is FE77-E905

Directory of C:\Windows\Installer

17.03.2015  10.48         2 800 128 1044ee.msi

04.01.2016  22.49        10 543 616 1437df.msi

26.01.2016  16.11         4 792 320 152fb33b.msi

04.01.2016  22.49        10 543 616 16fa80.msi

26.07....

Thanks for a quick response...

> Do you need something more specific ? We're always trying to improve our system, to listen to our community (both users and developers). So, feel free to ask !

Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need ...

Hello,

Click on the Windows menu -> search for "cmd.exe". Click right on it, "Launch as Administrator".

Then, copy paste the following command in it :

sc delete "UCGuard"

And then :

sc delete "KuaiZipDrive"

You should get a success message afterwards saying the removal operation has succeeded.

Finally, just reboot and share a Scan with AdwCleaner.

Best regards,

Greetings Violoncello,

I have uploaded 2 softwares

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Violoncello, 2016-06-19 03:29:36 (UTC)

I'm glad to hear it ! It's a great feeling to know that people like to use our services. :)

As you might have seen (according to https://toolslib.net/forum/viewthread/3880-cocrandompick-clash-clans-random-pick/), a forum category is automatically opened when a new software is uploaded and published o...