hi Several weeks ago a had an issue with malware in Firefox and CHROME.
I opened a thread in this german Firefox forum: http://www.camp-firefox.de/forum/viewtopic.php?f=1&t=114723
We tried several times to remove the malware with some tools (ADW cleaner and tools like MBAM and JRT).
It didnt work so the moderators told me to refresh firefox (see https://support.mozilla.org/en-US/kb/refresh-f...
Hello, can you please check if the following Firefox extensions are really Ad/Malware.
More Tools Menu 1.2.4.1-signed see also http://www.systemlookup.com/FF_Extensions/2151-9a7a67d3_3048_47fb_acde_d0f7ae51f86a_xpi.html
and
Super Drag 0.15.1-signed see also http://www.systemlookup.com/FF_Extensions/3197-superdrag_enjoyfreeware_org_xpi.html
Part of AdwCleaner Log
# AdwCleaner v5.023 - Beri...bonjour
J'ai un problème récurent sur google.
j'ai utiliser c cleaner ,malewarbytes, zhpCleaner et adwcleaner,ce dernier est le seul qui me permet de me reconnecter.
je joint les fichier supriner par adwcleaner.au prochain démarage
# AdwCleaner v5.023 - Rapport créé le 06/12/2015 à 11:17:46
# Mis à jour le 30/11/2015 par Xplode
# Base de données : 2015-12-03.1 [Serveur]
# Système d'exploi...Hello,
Oh, sorry I misunderstood.
So no, we'll remove every tool we used at the end, including ZHPFix :)
Can you regenerate a ZHPDiag report to make a last check ?
Regards,
If reading the privously/lastly submitted ZHPFix report correctly, the Adobe Shockvawe 12.0 was removed according to the quote below:
"Recycle Bin emptied (07mn AMs)
========== Software ==========
REMOVES: Adobe Shockwave Player 12.0"I was reffering to removal of ZHPFix itself in my Question while it was running the first time and generating report to desktop.
I have NO issues left anyway...
Just a little more feedback. After scanning the pop up no malicious software found comes up, but also shown is uncheck what you want to keep. Checking the logfile shows that nothing was found. Checking all the tabs also lists nothing to remove.
Edit here is link to pic
http://postimg.org/image/417a2fu61/
i appreciated the adwcleaner and jrt.exe files. the hitman pro site let me use download.com. I clicked the direct link instead. I thought download.com injects pup software? should a warning be on your site ot to use download.com?
I also cleaned everything the adw and jrt exes showed me and crossed my fingers that it would not crash my system. is that safe?
i already had malware bytes M...
Bonjour,
Merci du retour, on note ! :)
Hello,
Thank for this feedback. We're still investigating...
Hello,
Can you provide the GeekBuddy detections from AdwCleaner ?
As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.
Regards,