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Sure thing -- link as follows:

https://up2sha.re/file?f=zm5Fq0f2

Please advise if that's not what you're referring to.

Can you share the file C:\AdwCleaner\Qarantine\Quarantine.info?

Thanks,

Hello,

Can you use this tool beforehand, and then retry to start AdwCleaner: https://toolslib.net/downloads/viewdownload/385-avcertclean/ ? (please copy paste the displayed logfile in your next reply)

Thanks,

Thank you for the feedback. I ran the MB check and uploaded the zip file. Didn't get confirm when uploaded the zip and may have submitted more than once -- please advise if you did not receive it.

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You sure you are downloading it from an official source?  https://toolslib.net/downloads/viewdownload/1-adwcleaner/ from here? If yes, there is a slight possibility, that if you have some form of malware, it will prevent you from downloading any cleanup files. If you are able, do a scan with your current anti-virus and anti-malware software and see if that helps you solve the issue.

Hello,

Microsoft Edge is the web browser I used to try to download AdwCleaner multiple times.

I do not actually know how to attach screenshots here, unfortunately.

I've also tried to download it in Google Chrome, but it says that "This app has been blocked for your protection."

Hello,

Can you run this software instead: https://support.malwarebytes.com/docs/DOC-1375 ?

It will grab you all your logfiles in one zip file, you'll just need to send me this zip file using https://up2sha.re

Best regards,

bonjours avec la version 6.047 rien au niveau du scan

la version 7.000 me trouve cela pouvez vous me dire si c grave merci d avance

# AdwCleaner 7.0.0.0 - Logfile created on Tue Jul 18 18:14:29 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-18-2017.1 # Running on Windows 7 Professional (X86) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

...

Sure can. Logfile below (I'm not familiar with MB3 analysis -- I google'd it, but not clear on how to execute on my computer -- if you can tell me how to run MB3, I'd be glad to):

Log file:

# AdwCleaner v6.047 - Logfile created 16/07/2017 at 04:04:35 # Updated on 19/05/2017 by Malwarebytes # Database : 2017-07-13.1 [Local] # Operating System : Windows 10 Home  (X64) # Username : Chris Jankows...