Hello,
We are working on a fix for the v6.010. In the meantime, it would help us to get the Debug log (Tools > Options > Debug) to trace the issue.
Best regards,
Hello,
We are working on a fix for the v6.010. In the meantime, it would help us to get the Debug log (Tools > Options > Debug) to trace the issue.
Best regards,
i have a virus on my laptop and tried to remove it with adwcleaner 6.000 but after once it finds all the shit i click the clean button and restarts then tells me critical_process_died i can accses the laptop i just want to remove the virus
Bonjour,
Merci pour la remontée. Vous confirmez que le fichier suivant existe ?
C:\WINDOWS\System32\Tasks\MSISCMTsk
Hello,
It's fixed in the coming v6.010 release.
Can give us some details about the remote assistance software that you are using ?
Best regards,
Hello,
We are working on it for the coming v6.010. However, you should still be able to see the results like in this picture:
Best regards,
Hello,
This problem is known and is fixed in the coming v6.010. However, can you tell me the remote assistance software that you are using ?
Thanks,
Hello,
As I told you by email, you can ginore those two remainings at the moment.
Best regards,
The C32 file is allready sent to you
the S185 file is sent via email with an attached file.
When Ever I Run ADW Cleaner on some one computer by taking remote acess it diconect remote screen and i can't click on other option of OK which i was able to click on previous version so inoder to do i have to take help of client whose system is on remote with me. So please retify this..
As requested here are the log files:
After the scan the log files are:
When we choose the "SCAN" tab the log files are: "C:\AdwCleaner\AdwCleaner (S173) .txt" until (S60).txt. (113 log files)
When we choose the "Cleaning" tab the log files are: "C:\AdwCleaner\AdwCleaner(C32).txt" until (C8).txt.(24 log files).
Have a great day.
Namir
Namir BSATA, 2016-08-16 17:19:12 (UTC)
Can you pr...