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Browsing old threads and safe to say, that Locky won't be decryptable for quite some time. Considering that new versions of it are coming out, making it even more complicated to do anything. You can read more on Malwarebytes and The Hacker News. Even Kaspersky's attempts at that have failed. Hopefully, we can have the master key somehow, or a lucky break in decryption. Other than that, you can ...

I'm running adwcleaner version 7.0.1.0 and this is an issue even now and has been in the last few versions of adwcleaner.

It started with the version where you changed the programs interface.

Most of the time Adwcleaner finds five internet explorer active x registry entries but sometimes it can be over a hundred and the next time it's back to five again even though I have not done anything th...

Since V7 I've been getting false positives on all my machines - often ones reported by others.  I suspect they are down to using SypwareBlaster.  This is an old but quite safe program which puts kill bits in the registry to prevent undesireable stuff running.  I think it would be worth installing SpywareBlaster then "enabling all protection", then see what ADWCleaner makes of it.  Thanks.

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SWB...

Future here! Hopefully, you will be able to understand this in English. Decided, to surf some older posts and add some information to what we now know. 2 Vendors currently have a decryptor for it as part of the "No More Ransom" project (Not related to this extension, this extension is just mocking). You can find Kaspersky's and McAfee's versions respectively. Additionally, you can read more abo...

I tried all versions before using this beta version and all failed. The tool stops at the heuristic analysis. I get a pop up windows: AdwCleaner stopped working and windows will try to find a solution. I cannot get any error file, my only option is to stop the the program and that's it.

I use Windows 10 family, 64 bits.

Thanks if this can be fixed soon.

the heuristic-scan had find these objects:

https://www.dropbox.com/s/zoymm6ldf24t1w8/adwc_heuristic.jpg?dl=0

but these were log-files and not folders! perhaps this was the reason, why adwarecleaner can't delete it adn then crashed

I'have delteted these files manuel and now adware cleaner works well

I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.

2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...

Hi again,

Alright, I was expecting the debug logfile but at least we know where the error comes from.

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

 Can you develop a bit?

Thanks.

I guess, i found out, where the error came from.  After the scan has finished, following screen can be seen:

http://abload.de/image.php?img=2017-08-01_123851thsvf.png

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...

Hello,

these findings belong to Norton Safe Search.

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

PUP.Adware.Heuristic, syncagentsrv

***** [ Folders ] *****

PUP.Adware.Heuris...