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I would highly recommend REMOVING javaw.exe from the ADWcleaner whitelist.

Malwarebytes / JRT successfully whitelisted SimpleHelp WITHOUT whitelisting javaw.exe

Please let me know when javaw.exe is removed from the whitelist and I will re-test simplehelp.

Thank you

Hello,

Thanks ! I'm looking at it, and keep you informed quickly.

ok i did the scan and the FRST made 2 text files

FRST.txt :

https://up2sha.re/file?f=EzG7YkY0aaD3

Addtion.txt :

https://up2sha.re/file?f=GYgoQ19WCKUU

what i have to do now?

Hello,

Thanks !

Can you do the following to get additional informations ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

here is the first scan :  

# AdwCleaner v6.020 - Logfile created 24/09/2016 at 19:05:42 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-23.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : MARK - MARK-PC # Running from : C:\Users\MARK\Downloads\Programs\adwcleaner_6.020.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] ***...

@obligado360: Please create your own topic describing your issue, and copy-paste your logfile there: https://toolslib.net/forum/new-thread/

Hello,

Interesting.. Can you share me the link please ? (or email it)

Thanks,

---

fr33tux, 2016-09-24 21:05:58 (UTC)

hi

Email send ~ check it and you’re welcome .

Hello,

Interesting.. Can you share me the link please ? (or email it)

Thanks,

Hello,

Can you share the logfile please ? Usually from C:\AdwCleaner\AdwCleaner[Sxx].txt

Thanks,