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I have a Dell laptop running Windows 7.  I picked up something (I suspect a Firefox update).  Now Malwarebytes will not open.  I uninstalled it, then downloaded and installed it again as well as Adwcleaner.  Neither one will open.  Malwarebytes shows in the tray but that is it.  All executables show no errors.  They just will not start.  All of this started this morning (8/3/2017).  I have noti...

hi bernard82!

many thxs for yr witness!

yes the quarantine BUG is still UNSOLVEd..as

the event's logs BUG..

and the pop up alert BUG that claims you are not running the latest vers...

before the infaust acquisition of malawarebytes this NEVER happened..

what a pity..

:(

Bonjour. La dernière version 7010 detecte toujours RFA pour effacement.

Cordialement

same problem by using 7.0.1.0

DEBUG [9884] [AdwCleanerSDK::Folders::CleanFolder@114] [!]

Fatal error 2017-08-03 06:53:17.854 DEBUG [8836] [MainUI::OnClose@632] [!] Initializing exit sequence...-32000

Bonjour,

Avec donc la nouvelle version, j'ai un truc de trouvé sur mon mini pc hp sosu Seven à savoir ceci:

********* [ Services ] **************

PUP.Adware.Heuristic, syncagentsrv

******************************************

Cela ressemble à un agent Acronis enfin un des composants du système pour la sauvegarde.

J'ai refait un scan ce matin même, toujours marqué comme élément suspect enfin...

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.

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OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file...

still no  news about theese bugs..??

..so funny dl the latest vesr 7.0.1 and run it with a pop up window that alert you are not using the latest..and if you click ok you are direct to a dl page where you re-dl it..

and again and again ..

...in an infernal loop..

is it a new game..??!!

cheers

Maybe a more detailed explanation is possible? Like application crashed mid scan, after the scan, before the scan, cannot launch it at all? Cannot update? There are a ton of issues that might be related to the error you mentioned.

Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)

Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...

I can't seem to get rid of this pup I have the latest mb3 and ADW cleaner every day I scan it pops up, after 2 or 3 scans with ADW cleaner it "seems" to disappear but next day it's back again any info on this I would be grateful.