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Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.

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OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file...

Maybe a more detailed explanation is possible? Like application crashed mid scan, after the scan, before the scan, cannot launch it at all? Cannot update? There are a ton of issues that might be related to the error you mentioned.

Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)

Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...

Bonjour,

En supplement a ce que Destrio5 a explique, vous rencontrez toujours le meme probleme avec la version 7.0.1.0?

Hello,

This detection will not be removed, even if Norton is present.

A PUP stays a PUP independantly to whom choose to bundle with it.

Does not work!  It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.

---

OB1947D, 2017-08-01 13:34:02 (UTC)

Hello,

Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file ...

Bonjour,

Comme l'a explique Cocochepeau, vous pouvez supprimer ces fichiers.

Hey,

I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:

2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....

Hi,

Same problem and same message : "*** Caught unhandled unknown exception, terminating."

Activating Debug from Tools menu does not solve anything.

I cannot even close the message of error, the close button is grey, so I have to close adwcleaner via Task Manager.

I had the same problem, what I did was delete the old version and then re-downloaded from the link above. When you get the verse above window saying it is out of date cancel that. Then you need to look in when finished scanning before you start cleaning. On click the first pup, then you need to let it clean. I hope this will help you.