New user - puzzling behaviour

on AdwCleaner by ****

Hi,

Just installed AdwCleaner v5.007 and ran it for first time.

I've uploaded the report here:

https://dl.dropboxusercontent.com/u/4019461/AdwCleaner%5BC3%5D.txt

I'd appreciate advice on three points please:

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Fold...

Re: submit samples

Hello,

hi & thank you for your tool. is there any documented way to submit malicious samples to be included in future detection?


madperson, 2015-09-08 19:05:31 (UTC)

Nevertheless, don't hesitate to use this forum for submitting feedbacks.

Regards,

Pop up saying database corrupt

on AdwCleaner by ****

I have downloaded the adwcleaner.exe from this website, but after I install the .exe and try to click scan,

I get the pop up saying the database files are corrupt and to uninstall and download again.  I have tried

this 3 times and I keep getting the same thing?  What can I do?

Re: submit samples

Greetings madperson,

sorry we currently haven't any solution to offer for that kind of request but that's a good feature which could be added in the future.

Regards.

submit samples

on AdwCleaner by ****

hi & thank you for your tool. is there any documented way to submit malicious samples to be included in future detection?

Re: Some small regressions

Greetings Rooter,

thank you for your feedback, it has been forwarded to Xplode.

Regards.

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by ****

I would highly recommend a few improvements that would have prevented or minimized the difficulties I experienced.

1. Display the Log File after the Scan is done, so that it's more obvious what was found before Cleaning starts. My Scan didn't find any "Services" to clean so my GUI didn't change. Even if a display had appeared to indicate I should check all tabs before Cleaning, I might have av...

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by ****

Hmm, okay so it sounded so simple.

Where can I find the Log File? That option is greyed out when I load ADWCleaner.

Also, I can't seem to copy lines from Quarantine. I can highlight lines individually, and I click on "ALL" lines, but can't seem to copy them.

And, FYI, there are thousands of individual files in Quarantine now. If I could restore the whole folder, it would be fast, but copying...

ADWCleaner deleted a folder it shouldn't

on AdwCleaner by ****

I just ran ADWCleaner at the suggestion of the Reddit Techsupport forum, and it removed a very valuable folder.

I found the folder in Quarantine, but I feel that this needs to be looked at further.

The folder that was deleted was a save folder for a variety of modded Minecraft games. There is an online community on Reddit where these games are discussed, and a standalone Launcher that downloa...

Re: CRITICAL_PROCESS_DIED

on AdwCleaner by ****

I download adwcleaner from bleepingcomputer and run the file. adwcleaner the opens. I activate debug mode. I do scan and it finds all sorts of bad stuff. I do cleanup. popup comes "all programs will be closed to proceed......." I click ok. Moments later it goes to a blue sceen like this http://www.reviversoft.com/blog/2013/04/critical-process-died/ . It then takes awhile for the machine to boot...