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Hello,

You can host the picture here : https://up2sha.re/ and copy/paste the generated link.

I downloaded the Lightshot and screenshot it. Now I don't know how to post it here! Sorry I'm a newbie...

Hello,

Can you share a screenshot of this warning message from your antivirus ?

Thanks,

Hello,

I'll try to help you on that.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Then, did your antivirus ha...

Great program! It removed most of malware of my computer but my antivirus still notices unstopz.biz/wpad.dat virus.

Please update the program ASAP.

Thank you in advance,

Vladimir

I am unsure of exactly what happened but I started noticing that my usual sites looked different and the addresses for them had also changed in the address bar. I could type in www.hotmail.com and it would redirect me to https://dub126.mail.live.com/default.aspx?rru=inbox everytime. I started using F12 developer tools to look at the webpages and their sources. I noticed that they all were not t...

Hello,

I've contacted BkAV, they should fix it soon. I'll update this topic when it's done.

Thanks for the feedback, and sorry for the troubles.

Regards,

Hello,

Ok :) So problem solved ?

If so, you can use DelFix to uninstall the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When everything is finish, the software will close itself.
• Then a report appear on the notepad, please copy paste...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

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nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

2. Second question-after pressing "Clean" everything seems to hang forever-I can't then get out of Adware-screen dims & everything frozen

What am I doing wrong or not doing-please help

Thanks