Re: Unable to remove some adware

on Disinfection by ****

THe developer is looking at the bug.

In the meantime, we'll use FRST :

  1. Download FRST
  2. Right-click on the file -> "Execute as Administrator"
  3. Click on the "Scan" button
  4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  5. Please host them on Up2Share and share the generated links.

Regards,


fr33tux, 2016-02-24 12:37:37 (UTC)

https://up2sha.re/file?f=mdGvciFR...

Re: Unable to remove some adware

THe developer is looking at the bug.

In the meantime, we'll use FRST :

  1. Download FRST
  2. Right-click on the file -> "Execute as Administrator"
  3. Click on the "Scan" button
  4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  5. Please host them on Up2Share and share the generated links.

Regards,

Re: Unable to remove some adware

on AdwCleaner by ****

Hello,

I'm waiting a feedback from the developer.. Sorry for the bug.


fr33tux, 2016-02-24 10:17:19 (UTC)

Its is ok since i have waited long for the solution. Just wondering, i ever try to find the registry of hao123 and deleted it, at first it was on both firefox and chrome, then after my effort only manage to clear chrome one.

Re: Unable to remove some adware

Hello,

I'm waiting a feedback from the developer.. Sorry for the bug.

Re: Unable to remove some adware

on AdwCleaner by ****

What i got when i running the program

https://up2sha.re/file?f=9tr4I3SonEA6

Re: Unable to remove some adware

Hello,

Great !

Yes, please disable the synchronization temporary.

I'll need more information :

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Re: Unable to remove some adware

on AdwCleaner by ****

FYI, i enabled the Sync Now features on the Firefox to keep my bookmarks, password and tabs. Will it be one of the cause for the removal of hao123 failed?

Re: Unable to remove some adware

on AdwCleaner by ****

Hello,

@Clarkwong : please share the logfile generated by AdwCleaner when you used it. They are in C:\AdwCleaner.

 

@nutech2014 : please open your own topic, we'll help you there.


fr33tux, 2016-02-20 15:48:49 (UTC)

As per request, the following is the result of using the latest adwcleaner

# AdwCleaner v5.036 - Logfile created 24/02/2016 at 05:48:58
# Updated 22/02/2016 by Xplode
# Data...

Re: mpc cleaner

Hello,

You'd like to remove MPC Cleaner ?

Do you have other symptoms ?

I'll need more information :

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Regards,

mpc cleaner

on Disinfection by ****

I'd like remover its