Hello,
We are working on a fix for the v6.010. In the meantime, it would help us to get the Debug log (Tools > Options > Debug) to trace the issue.
Best regards,
Hello,
We are working on a fix for the v6.010. In the meantime, it would help us to get the Debug log (Tools > Options > Debug) to trace the issue.
Best regards,
Hello,
It's fixed in the coming v6.010 release.
Can give us some details about the remote assistance software that you are using ?
Best regards,
Hello,
As I told you by email, you can ginore those two remainings at the moment.
Best regards,
Thanks for your reply.
First try: could you disable Zemana and/or Malwarebytes before running AdwCleaner (scan and clean mode)? Is this happening again?
Regards.
Greetings,
Please try to use a polite and courteous language.
Can you be more precise, could you share us a debug log in order to investigate? That would be a good start.
Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/
Do not hesitate to tell me if you don't understand something. :)
Thanks!
Regards.
Greetings,
We're working on it. It should be fixed in the next release of AdwCleaner.
Sorry for the inconvenience.
Regards.
Hello,
Since AVG says it's a false threat, it should no longer be detected in a few days..
Here are some more informations from AVG customer support area : https://support.avg.com/answers?id=906b0000000LTe4AAG
Regards.
Greetings,
Thanks for letting us know. It should be enough to get it fixed in the next release of AdwCleaner (v6.010).
Sorry for the inconvenience.
Regards.
Greetings,
We're working on it. Sorry for the inconvenience.
Regards.
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