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Hello , in fact it looks like it's the file which is just after this who has problems....

which file is it ? ( signers if present and more informations please )

Hi, Think this is it. If not let me know thanks. Debug report and also the report that showed the infected files

Thanks for your assistance

2016-06-23 01:20:36 : [Notice]        Running from C:\AdwCleaner 2016-06-23 01:20:36 : [Notice]        Scan started 2016-06-23 01:20:36 : [Success]        Internet connection is UP 2016-06-23 01:20:37 : [Success]        Loaded C:\Users\Ged\AppData\Loc...

Hello!

Thank you for updating QuickDiag, however the problem still persists, even in Safe Mode.

Now, the error message is this: "Line 7936  (File "C:\Users\TMA\Downloads\quickdiag_2_21.06.2016.2.exe"): Error: The requested action with this object has failed."

The problem file is still the same: C:\Windows\Installer\3ef7a91.msi

I have tried running QuickDiag from Windows Explorer/Administrat...

Hello!

Yes, I stop my protections with the use of QuickDiag. I have Emsisoft Anti-Malware. I even uninstalled EAM, but the error persists. In Safe Mode the error persists too.

Regards,

midimusicman79

Hello

As it's asked, do you stop your protections with the use of QuickDiag ? ( in safemode Avast works too if you have it )

Best Regards, g3n-h@ckm@n

Bonjour,

Je viens de lancer le scan puis j'ai découché tous les éléments (2)

Voici le rapport avant le nettoyage : https://up2sha.re/file?f=N0NURv3kpjGo

et j'ai cliqué le nettoyage...(avec l'option débogage...) mais plantage et pas de raport final.

Cordialement,

Bonjour,

J'ai lancé ADWCleaner et pris le rapport avant le nettoyage :    https://up2sha.re/file?f=mEISJJURtWhi

l'export de la clé donne :     https://up2sha.re/file?f=u6a3duNf5E6E

puis j'ai lancé le nettoyage qui a planté...

Cordialement,

Bonjour,

Lors du téléchargement d'AdwCleaner, il suffit de double-cliquer sur l'icône associée pour lancer le logiciel.

Elle se trouve habituellement soir sur votre Bureau, soir dans le dossier "Téléchargements".

Si besoin, la documentation : https://toolslib.net/forum/viewthread/183-fr-documentation-adwcleaner/

Cordialement,

Hello!

Yes, I still have this problem with QuickDiag.

The error message is still the same, but only the QuickDiag file date has changed;

"Line 7859  (File "C:\Users\TMA\Downloads\quickdiag_2_13.06.2016.1.exe"): Error: The requested action with this object has failed."

The problem file is still this: [22/09/2015 17:16:32] - C:\Windows\Installer\3ef7a91.msi : (Intel(R) Chipset Device Software...