Re: Found things in quarantine not shown in the logs

Hello,

Thanks for the feedback, I'm looking at this strange behaviour.

In the meantime, you can restore the folder from the Quarantine manager:

  • Start AdwCleaner,
  • Tools
  • Quarantine Manager, "File" tab,
  • Select the corresponding elements, and click on "Restore".

Sorry for the inconvenience,

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

I really need the logfile content, not just the filename:

  • launch Malwarebytes -> click on History -> Application logs -> Select the last exam log -> Show.
  • Click on Export -> text file (*.txt) -> Choose the desktop as destination, name the file "report-mbam" for example, and click on Save.
  • Paste the logfile in your next answer.

Best regards,

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  • ...

Re: i need help please!

Hello,

Thanks. The tab is shown in Internet Explorer only ?

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

In the folder C:\AdwCleaner, you should have several .txt files.

Can you host on https://up2sha.re/ the file named AdwCleaner[Sxx].txt, where xx is the greatest number you have ? Then, copy/paste in your message the generated link from up2sha.re.

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

Can you provide the generated logfile ? Usually from C:\AdwCleaner\

Best regards,

Re: adwcleaner not finding problem

Hello,

Can you share a screenshot of the message with the phone number ?

Re: Android Debug Bridge and Fastboot detected

Hello,

Sorry for the inconvenience, it has been fixed a few minutes ago.

Best regards,

Re: i need help please!

Hello,

Thanks ! I'm looking at it, and keep you informed quickly.


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