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Re: Random Internet connection problem and exploit protection shutdown

on Malwarebytes by cocochepeau

Hello,

Please try the following:

Download mbam-clean.exe from here to your desktop and save it.
Locate the file mbam-clean.exe and double-click to run it and follow the onscreen prompts.
It will ask to restart your computer, please allow it to do so very important.

If you have any other anti-virus application running in the background, please shut it down in order to avoid any conflicts whe...

Re: AdwCleaner needs a .dll for running

on AdwCleaner by fr33tux

Hello,

You can't use any sqlite3.dll file, AdwCleaner uses a very specific one. We'll need some cleaning before:

- Launch AdwCleaner, ignore the error message. Click on File > Uninstall.

Then:

Download CCleaner from here, and install it.
Start CCleaner (there should be a shortcut on your Desktop)
Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours....

Re: AdwCleaner "stopped working"

on AdwCleaner by cocochepeau

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.

AdwCleaner "stopped working"

on AdwCleaner by Marethyu

When I ran the AdwCleaner, it scanned everything and found some problems. I clicked "Clean" and it said that all programs must be closed for it to run as safely as possible. When it was running and stopping programs while cleaning folders, files etc, at one point, it just "Stopped responding" for quite awhile. Should I wait even longer?