Re: adwcleaner_5.029 can not identify and delete newpoptab.com

This adware never stop. I think a lot of people have a simillar problem.

May be I must to reinstall firefox.

Thanks anyway fr33tux for your concern about it.

Hope resolve this issue ...

Kaspersky, Bitdefender and Spy Hunter no identify as well...

Best Regards,

 

 

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Ok. I create archive : qr31uzq3.default-1452596043026.rar, and I located here : https://up2sha.re/file?f=A8VrdUSZ8Ufb

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Can you share the whole folder this time ? The extension seems to be located somewhere else.. :

  • Open the same folder
  • Select all -> send-to "compressed folder"
  • Host the zipped file on Up2Sha.re

Regards,

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Ok. I do that.

I opened with notepad, and paste it at link that you sugested.

I try to find in that file "newpoptab"

but no find that string.

Thanks for the great interest granted.

Hope to identify that stupid adware.

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

We'll need to dig a little bit further :

  1. Launch Firefox
  2. Open the menu, click on "Help", "Troubleshooting information".
  3. In the row "Profile Directory", click on "Show folder"
  4. A file is named "prefs.js" (it may be shown as "prefs" only). Please open it, and copy/paste the content here : http://pad.fr33tux.org/p/_ovidiusava

Thanks,

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

This is my log file after a rescan today:  

# AdwCleaner v5.029 - Logfile created 13/01/2016 at 13:51:38
# Updated 11/01/2016 by Xplode
# Database : 2016-01-12.1 [Server]
# Operating system : Windows 10 Pro  (x64)
# Username : user - OVIDIU
# Running from : C:\Users\user\Desktop\adwcleaner_5.029.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folde...

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Can you relaunch AdwCleaner, ensure the database is updated (if your computer is connected to the internet it should be fine) and make a scan.

Then, provide me the generated report.

Please refer to the documentation if needed : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Regards,

adwcleaner_5.029 can not identify and delete newpoptab.com

I try to desinfect with spyhunter, malware antimalware, kaspersky. Yesterday i try with bitdefender total security

Of course that was a lot of time to instal , uninstall, scan etc.

Please tell me if the last way is to reinstal OS (win10 x64)

 

Thanks in advance!

Ovidiu, Romania, Europe

Re: Adware turning off email protection in Total defense

on AdwCleaner by ****

Can I ask if I launch  adw cleaner again will it run a scan as I dont want it to as I have just reinstalled my antivirus and yes the em protection is working now . Can I then get the log files without running the scans please .

I checked the total defense under services msc after the em protection got turned off and they were all started so it didnt look like anything had been deleted .The sam...

Re: False Positive - C:\Ap

Hello,

Ah! :)  How can I delete the original quarantine files.  I no longer have access, and I restored via copy and paste then renamed the .vir extension via batch.  Now I no longer have access to the original quarantine directory to delete it.


level2, 2016-01-05 00:36:28 (UTC)

You should use the quarantine manager instead. Please refer to the documentation to see how to use it.

Regards,