I recently did scans that removed the listed registry files. Will this cause problems, or are they safe to remove?
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-09242017083000032\Software\Host App Service
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Bonjour,
Pouvez-vous partager le rapport d'analyse de AdwCleaner ?
Merci.
cocochepeau, 2017-09-22 16:56:49 (UTC)
Bonsoir,
Je vous partage le rapport ........... ;) Toujours le même problème au nettoyage.
# AdwCleaner 7.0.2.1 - Logfile created on Fri Sep 22 18:52:08 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-20-2017.1 # Running on Windows 10 Enterprise Insider Previ...
Thanks für your reply!
MalwareBytes 3.0 is as far as it seems to me free software too?
If I install Malwarebytes 3.0 in order to scan my PC ... will there be any conflict with McAffee LifeSave?
I assume not because I already have McAffee LifeSave and AdwCleaner in parallel on my PC since years ...
Please advise ... thanks again in advance!
Greetings,
First of all, sorry for the late answer.
Can you share the scan logfile as well? Thanks.
Regards.
cocochepeau, 2017-09-19 06:55:31 (UTC)
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:05:26 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 09-08-2017.1 # Running on Windows 7 Home Basic (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [...
Just used your software for the 1st time it looked good even thow missing was some but cloud not connect i to my wifi so i gave up for now
Greetings,
Batch2Exe is often detected by antivirus software. It may be the case here.
Did you try with another web browser?
Regards.
# AdwCleaner 7.0.2.1 - Logfile created on Sun Sep 10 01:06:01 2017 # Updated on 2017/29/08 by Malwarebytes # Running on Windows 7 Home Basic (X64) # Mode: clean # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services deleted.
***** [ Folders ] *****
Deleted: C:\Users\lenovo\AppData\Local\Bundled software uninstaller Deleted: C:\Users\lenovo\AppData\Ro...
The fact that this is Spanish(Maybe?) makes it very VERY difficult to read.... Any way you could turn it into English? On the first glance noticed some things that MIGHT be potential issues, unsure, cause..... I am not yet used to reading the logs, and different language doesn't help the issue :)
JoshRoss, 2017-09-07 14:26:07 (UTC)
Of course sorry.
If you see something that is not translat...
Ports, applications, accessibility. Maybe your other device is used a lot less, you haven't messed with any ports or have any applications that require forwarding. Honestly, very weird issue, I would need to investigate the files. Can you scan your PC With Farbar MiniToolBox and Malwarebytes JRT? Post the logs that you get.
JoshRoss, 2017-09-06 13:16:38 (UTC)
MiniToolBox by Farbar Version...