Search

Hello,

Can you share the whole logfile ? (from C:\AdwCleaner\ usually).

Best regards,

ADWCleaner removed some bad stuffs from my PC... and, even though I've run and cleaned at least 6 times, this is still on my PC - have no idea what it is or what it does? HKCU\software\microsoft\windows\currentversion\ext\stats Or, where to find it to remove manually??? Thanks for your help Karen

Hello,

Great ! Thanks for your patience.

So, to conclude, if the computer seems stable, please proceed below. Otherwise, don't do the following instructions but telle me what's wrong.

We'll remove all the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Ex...

Thanks very much. I ran the clean and here is the log.

Appreciate your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 17:24:50 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Ron - LENOVO-PC # Running from : C:\Users\Ron\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/foru...

Ran AdwCleaner for first time with the following results. Concerned I'll remove something I should not. Would appreciate some advice on how to proceed. Thanks is advance for your help!

# AdwCleaner v5.201 - Logfile created 04/08/2016 at 07:28:02
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-04.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Ron - LENOVO-PC
# Runnin...

So,

Once again, sorry for the delay.

• Please download ZHPFix - Go on the download page of ZhpFix, click on the blue button "Download Now".
• Launch it with right click : "launch as administrator",
• Follow the instructions during the installation.
• Then click on the shortcut for ZhpFix on your desktop, and as usual, launch it as administrator.
• Select "Import"
• Copy & paste the following lines i...

# DelFix v1.013 - Rapport créé le 02/08/2016 à 18:32:00
# Mis à jour le 17/04/2016 par Xplode
# Nom d'utilisateur : client - MARIETTE
# Système d'exploitation : Windows 10 Home  (64 bits)

~ Activation de l'UAC ... OK

~ Suppression des outils de désinfection ...

Supprimé : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ZHP
Supprimé : C:\Users\client\Desktop\ZHPDiag.lnk
Supprimé : C:\Us...

first, thank you for your advices. Here is the fixlog.txt :

Résultats de correction de Farbar Recovery Scan Tool (x64) Version: 27-07-2016
Exécuté par Charles-Etienne (2016-08-02 21:55:36) Run:1
Exécuté depuis C:\Users\Charles-Etienne\Downloads
Profils chargés: Charles-Etienne (Profils disponibles: Charles-Etienne)
Mode d'amorçage: Normal
==============================================

fixlis...