Re: AdwCleaner deletes some file but it reappears after Windows start-up

Hello,

Something else seems to recreate the key. I'll look with a ZHPDiag report :

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Can you try with this version of AdwCleaner and tell me if you still have the BSOD ? : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

The file which has been opened by Edge is the BlueScreenView report (you can see the path to the file in the adressbar on the top).

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\041916-112203-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,

Re: AdwCleaner deletes acestream but it reappears after Windows start-up

Yes, but your computer doesn't seem to have some remainings, so we need to spot what is re-creating this folder at each reboot.

Since I didn't see it with ZHPDiag, we'll try with FRST :

  1. Download FRST
  2. Right-click on the file -> "Execute as Administrator"
  3. Click on the "Scan" button
  4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  5. Please host them on Up2Sha...

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Thanks.

Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.

Then, click on "Cleaning". If there is a BSOD, just reboot.

You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK here it is:

Windows PowerShell Copyright (C) 2015 Microsoft Corporation. All rights reserved.

PS C:\Users\Steve> Get-Process

Handles  NPM(K)    PM(K)      WS(K) VM(M)   CPU(s)     Id  SI ProcessName
 -------  ------    -----      ----- -----   ------     --  -- -----------
    659      41    88744      20340   483    31.63   7860   1 Adguard
    1230      65   173272      44460   514    ...

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Can you provide us the whole list of running processes ?

In powershell, enter the following command and copy/paste the content in your next answer :

Get-Process

Best regards,

Re: AdwCleaner deletes some file but it reappears after Windows start-up

Hello,

Can you provide us the whole logfile please ? (from C:\AdwCleaner\)

Best regards,

Re: AdwCleaner deletes acestream but it reappears after Windows start-up

Hello,

Yes, please prefer the official download website or a trusted source to get your software.. It may avoid you some troubles !

Regards,

Re: AdwCleaner deletes acestream but it reappears after Windows start-up

Ok, great !

If you have any questions, don't hesitate to ask.

Best regards,