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AdwCLeaner stops during cleaning and popup comes up saying "unhandled exception caught, terminating".

I've been using IObit's advanced system care and other progs for a long time now, on recommendation of a techie.  I have successfully told Malwarebytes not to remove it, although Mb obviously hates it.  However, I've just had a problem with recurring PUPs and thought I'd turn to ADW because my current stronger package is playing silly-b's since a recent update.  But it just came up with a board...

Hi,

I have used the tool trying to remove an adware, but no results.

Here is the link of the malicious file:

[WARNING]: DON'T DOWNLOAD IF YOU ARE NOT A DEVELOPER

http://filesdownlall.ru/?file=adware  

Update:

It looks like the malicious URL doesn't download the file now, so i uploaded the file here.

Update 2:

After some investigation, it turned out that proxy settings have been manipula...

ref https://toolslib.net/forum/viewthread/13492-processus-are-normal/

[PC] Lista de Tareas Activas. Nom de l'image PID Nom de la sessio Num‚ro de s Utilisation ========================= ======== ================ =========== ============ System Idle Process 0 Services 0 24 Ko System 4 Services 0 324 Ko smss.exe 392 Services 0 104 Ko csrss.exe 504 Services 0 2˙092 Ko wininit.exe 560 Services 0 5...

Hello,

Those issues will be fixed with the upcoming 7.1 release.

In the meantime, please try to use Malwarebytes by following this link: https://toolslib.net/downloads/viewdownload/309-malwarebytes/

Regards.

Bonjour,

Même problème depuis deux jours avec la version 7.0.3.1(windows 10)

Message de Windows  en début d'analyse après la mise à jour "un problème a fait que le programme a cessé de fonctionner..."

J'ai désinstallé et réinstallé plusieurs fois le logiciel sans succès. Pas de blocage par BitDefender.

Cordialement

Update:

As per this thread; https://toolslib.net/forum/viewthread/13432-adwcleaner-7031-has-stopped-woring/

I had my friend try this suggestion;

Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.

It did not work. He tried in both normal mode, and received the message that "AdwCleaner stopped working" as soon as he hit clean. S...

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

I'm afraid I got the same problem.

AdwCleaner version 7.0.3.1 stops working directly after the update phase.

The solution you offer is irrelevant since the program doesn't make it to the clean phase.

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Lapo90, 2017-10-01 11:58:37 (UTC)

Same problem. Program doesn't make it to the clean phase.