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yes it takes time but it depends , if the hard drive is full , if there's many sessions , in the computer is very infected.... it depends of so many things...... this tools reads almost all the unknown keys/folders/files by windows

Hi Xplode, sorry for dropping off the map like that. Life has been crazy.

Kaseya changed their paths; here's their current paths (I included our GUID, but other companies will have a different one):

C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\AgentMon.exe
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\curl.exe
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\DLLRunner32.exe
C:\P...

Hello,

Yes, there is an issue with the Log Manager. Sorry about that, we're still working on it.

I have the same problem here . so it’s was a bug in adware cleaner right ?

Greetings,

First of all, thanks for your feedback!

We're aware of that problem. We'll release a fix as soon as possible. :)

Regards.

I found that copy&and paste is not possible (in other programs like firefox or editor...), during AdwCleaner 6 Protocol-Manager is open. Please can you fix it. Often we need the log from users for analyse, and they can not poste it. This is very ugly.

Thanks

You can see this behavior on http://mozhelp.dynvpn.de/dateien/temp/AdwCleaner6-CopyAndPasteProblem.gif or http://mozhelp.dynvpn.de/datei...

That's the message that the Quarantine Manager sends me when i want to "clean" my virus and it also says i should contact you. I can press OK at the bottom off the window but i don't know what that message want to tell me.

In addition to javaw.exe I just CONFIRMED another file that would need to be whitelisted for this remote program ( SessionUI.exe )

http://i.imgur.com/5PiCM0H.png

Thank you for taking the time to work with me on this. It is greatly appreciated.

In the debug log I see SimpleService.exe as a service being killed with no whitelist line under it but it appears that file isn't actually the file that keeps the remote session active anyways.

I manually killed the SimpleService.exe service and the remote session stays active with no problems.

Please see scree...

Hello. 

thanks for all the support and sorry for the late reply, i didnt think you would reply this fast,

i have tried all of the above and tried updating my video card through the nvidia geforce experience and it did nothing, tried alot of solutions and nothing solved it

so i tried updating my video driver through the device manager and that actually solved the problem

and even though it c...