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Hello,

Can you provide the generated logfile ? Usually from C:\AdwCleaner\

Best regards,

Hello,

We can help you if you share the Scan logfile, usually from C:\AdwCleaner\AdwCleaner[Sxx].txt. You can host it on https://up2sha.re and copy/paste the generated link here.

Best regards,

Bonjour, 

Je me permet de vous soumettre mon probleme.

Je suis sous win10 64bits Adwcleaner ne veut pas nettoyer et il ne repond plus.

J'ai deposé  un fichier adwcleaner debug.log en suivant le lien.

Merci pour votre aide

Cordialement

Hello,

Thanks !

Can you do the following to get additional informations ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

here is the first scan :  

# AdwCleaner v6.020 - Logfile created 24/09/2016 at 19:05:42 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-23.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : MARK - MARK-PC # Running from : C:\Users\MARK\Downloads\Programs\adwcleaner_6.020.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] ***...

@obligado360: Please create your own topic describing your issue, and copy-paste your logfile there: https://toolslib.net/forum/new-thread/

Hello,

Can you share the logfile please ? Usually from C:\AdwCleaner\AdwCleaner[Sxx].txt

Thanks,

Bonjour, 

Je me permet d'intervenir car j'ai exactement le meme probleme enoncé precedemment.

A savoir que Adwcleaner ne veut pas nettoyer et il ne repond plus.

J'ai un fichier adwcleaner debug.log a votre disposition, mais je ne sais pas ou le coller.

Cordialement

Hello,

Can you provide a logfile ? (Usually from C:\AdwCleaner\AdwCleaner[Sxx].txt)

Best regards,

Just did with a copy and paste of initial message + link to upload.

Thanks

Hello Admin, 

I'm sorry my initial mail did not come with precise clarity, Sign-in barrier issues with the upload site. 

For sake of clarity, I have been trying to run Adwcleaner on Win10 64bit PC all day. I read here on the forum that you'll require a log file for its resolution. Will what I've sent suffice ?

My PC...