Rechercher

AdwCleaner is a portable software.

 I do not agree with this formulation. Portable programs don't leave traces in the registry. AdwCleaner creates entry in the

HKEY_LOCAL_MACHINE\ SOFTWARE\AdwCleaner

And remove it only when uninstalling.

Can you add removal of DNSUnlocker into ADW Cleaner please.

All of the resources avaliable say run ADW Cleaner however it is still not getting removed.

Sorry for the repost, the original was in french and i had not converted the page.

As per the other post I will work on aquiring logs from the affected pc's.

# Username : Removed - Removed
# Running from : C:\Users\Removed\Desktop\AdwCleaner (1).exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

Folder Found : C:\ProgramData\CCH Small Firm Services
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCH Small Firm Services Folder Found : C:\Users\Removed\AppData\Local\CCH Sm...

# AdwCleaner v5.009 - Logfile created 29/09/2015 at 12:45:27
# Updated 27/09/2015 by Xplode
# Database : 2015-09-27.1 [Server]
# Operating system : Windows 10 Home  (x64) # Username : Removed - Removed
# Running from : C:\Users\Removed\Downloads\AdwCleaner (1).exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted : ...

Hi,

Extension has been removed from the database.

Regards,

Xplode.

Hello,

WinThruster is considered as a potentially unwanted program, that's why AdwCleaner removes it. 

Regards,

Hello,

Can you provide me with the extension ID so I can check and remove it from the database.

Regards,

Hello,

These 3 extensions have been removed from the database.

Regards,

Hey there! 

We have received several reports that AdwCleaner are mistakenly identifying the Save to Pocket extension as another extension that is known to be malicious. This extension appears to be using our unique identifier, and therefore users are being told to uninstall the Pocket extension incorrectly. 

Any ideas of how we can remedy this? It's a shame that users are being told to remove...

Okay, sorry I misunderstood what you were saying about that folder. You should be able to restore it thanks to the Quarantine Manager. Can you send us the Scan Report in order to investigate what caused the issue ?

When I read those three lines, it seems that the folder has been deleted on the first line and it can't be deleted once more.

Xplode is the developer behind AdwCleaner.

Did you un...