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Hello,

@Clarkwong : please share the logfile generated by AdwCleaner when you used it. They are in C:\AdwCleaner.

 

@nutech2014 : please open your own topic, we'll help you there.

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fr33tux, 2016-02-20 15:48:49 (UTC)

As per request, the following is the result of using the latest adwcleaner

# AdwCleaner v5.036 - Logfile created 24/02/2016 at 05:48:58
# Updated 22/02/2016 by Xplode
# Data...

fr333tux

en   survolant   le  rapport  de ZHPDIAG je   vois  effectivement    qu'il  n'a pa pu lire l'une  des 4 partitions G/:

---\\ Enumération des unités disques (5) - 0s ~ Drive C: has 210 GB free of 486 GB  (System) ~ Drive D: has 186 GB free of 466 GB ~ Drive F: has 13 GB free of 399 GB ~ Drive I: has 147 GB free of 759 GB ~ Drive M: has 2 GB free of 455 GB

fr333tux

en   survolant   le  rapport  de ZHPDIAG je   vois  effectivement    qu'il  n'a pa pu lire l'une  des 4 partitions G/:

---\\ Enumération des unités disques (5) - 0s ~ Drive C: has 210 GB free of 486 GB  (System) ~ Drive D: has 186 GB free of 466 GB ~ Drive F: has 13 GB free of 399 GB ~ Drive I: has 147 GB free of 759 GB ~ Drive M: has 2 GB free of 455 GB

Non, il me faudra plus de détails que j'espère obtenir via ZHPDiag :)

Bonjour,

Je m'en excuse, c'est de ma faute. Pouvez-vous utiliser la correction ci-dessous ?

Script ZHPFix:

O23 - Service: SpyHunter 4 Service (SpyHunter 4 Service) . (.Enigma Software Group USA, LLC. - Service scanner interface.) - C:\Program Files\Enigma Software Group\SpyHunter\SH4Service.exe
SS - Auto   [11/02/2016] [ 1042304]  SpyHunter 4 Service (SpyHunter 4 Service) . (.Enigma Softwar...

~ ZHPDiag v2016.2.22.62 By Nicolas Coolman (2016/02/22)
~ Run by Owner (Administrator)  (2016/02/22 14:16:22)
~ Web: http://www.nicolascoolman.com
~ Facebook: https://www.facebook.com/nicolascoolman1
~ State version:  Version OK
~ Mode: Scan
~ Report: C:\Users\Owner\Desktop\ZHPDiag.txt
~ Report: C:\Users\Owner\AppData\Roaming\ZHP\ZHPDiag.txt
~ UAC: Activate ~ System startup: Normal (Normal boo...

I finally got ZHP diag to download in English. Scan showed 5 Bugs found. report was locked as 1) PUP.Optional Free Soft Today 2) Toolbar.Agent 3) Heuristic Suspect

It would not Repair or Report. couldn't drag & drop or right click and ZHP screen was locked in the centre of the screen with no functions. When trying to view the items discovered a screen came up all in French again...frustration ...

Hello,

You'd like to remove MPC Cleaner ?

Do you have other symptoms ?

I'll need more information :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Regards,

Bonjour,

Ok. Ça confirme donc qu'Enigma n'est pas digne de confiance.

On va procéder autrement :

• Rends toi sur la page de téléchargement de ZHPFix, puis clique sur le bouton bleu "Nicolas Coolman - Télécharger".
• Enregistre le fichier où tu veux et lance le (fais le par un clic-droit -> Exécuter en temps qu'administrateur).
• Laisse toi guider pendant l'installation, à la fin, un raccourci se...

Hello,

Nutech2014 :

Can you share a screenshot of this ads on the right screen ?

I also need another logfile, with ZHPDiag to get more information about which elements remain :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)...