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Hello,

I run Windows10 Chrome -- got a malware popup when on tunein radio. Along with the following popup, a voice came on and said "your pc is infected with Malware, do not ignore this, etc:

** Zeus Virus Detected  - Your Computer Has Been Blocked **

Error: Trojan Backdoor Hijack #365838d7f8a4fa5

______________

I ran adwcleaner after no success with windows defender, norton, malwarebytes,...

For whatever reason, whenever I try to download AdwCleaner, I get the message from my browser "The signature of adwcleaner_7.0.0.0.exe is corrupt or invalid." The same thing also happens with other versions I try to download.

Hello,

Yes, it required too much work to support 1.5% of users on deprecated OSes..

However according to some feedbacks it seems that it *may* run on Windows Vista. Feel free to test and share your results!

If you need an official support for those two OSes, please use MB3 instead.

Best regards,

I guess it makes sense, since XP and Vista not supported officially by Microsoft, it would get exponentially more difficult to protect the platforms efficiently.

Hello,

It's edited, thanks for pointing it out.

Sorry for not supporting XP and Vista any longer but we had to make some choices. If you have any troubles while using MB3, please reach us and we'll help!

Latest version AdwCleaner 7.0.0.0 will not run on XP SP3 "Not a valid Win32 application".

EDIT:  OK so I have just read on Malwarebytes forum that XP and Vista are no longer supported, fair enough, but you may want to drop XP and Vista from the "Compatible with" list on this page? https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Never had issues that ADWCleaner would remove my TeamViewer. You sure it was that software? Maybe it was a fluke or a trojan pretending to be TeamViewer. You could try installing TV, doing a scan with anti-virus software, ADWCleaner and maybe some form of anti-malware on top of that, to confirm or deny your thoughts.

I can't replicate it so not sure what happened. Hopefully just a fluke.

Run AdwCleaner, Tools > Options. Tick "Debug" in the mode section.

Then, do a scan, and a clean. Share the generated logfile from C:\AdwCleaner\AdwCleaner_Debug.log.  

Which file is the debug file?