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Hi everyone, I was trying to login to my laptop but encountered an error, user profile cannot be loaded. How can I solve it? Laptop runs on win7 and there are no other user profiles loaded.

Hello, this is my fist post. AdwCleaner is an amazing tool which saved my skin multiple times, but now I have an issue.

This is from the log:

***** [ Folders ] *****

Folder Found:  C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\41A66E7E5EE1

When I don't uncheck it, then AdwCleaner removes my whole Firefox profile folder, so I lose all my seetings, browsing history, etc. I had to ...

Bonjour, 

Ci joint le fichier debug

https://up2sha.re/file?f=u1DPL4Uz8VbQ

Et le fichier apres nettoyage complet sans incident en mode sans echec.

https://up2sha.re/file?f=4hhLmSSYZfc2

Merci pour vos conseils et la marche a suivre

Bonjour, 

Apres analyse et nettoyage (en mode sans echec, j'utilise Win10), il existe toujours des menaces

* Lauch Presingup

ci joint le fichier Debug Generé.

https://up2sha.re/file?f=ZAJR2R5TmYF6

Merci de votre aide

Hello,

Please use the following process while we'll release the next AdwCleaner version:

1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
2. Launch Malwarebytes from your desktop
3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
4. Tab Scan choose Threats scan, click on Start scan.
5. If something is de...

Hello,

Sorry for the delay.

Can you relaunch AdwCleaner, do a scan, and uncheck:

• UCGuard from the Services tab,
• C:\WINDOWS\SysNative\drivers\ucguard.sys from the Files tab

Then, do a clean and share the generated logfile.

Regards,

Bonjour,

Voici l'erreur qui s'affiche sur ma VM Xp au lancement d'ADSFix

@+

JJ

Unfortunately, there is not currently a way to decrypt these files. I have attempted to decrypt using many different tools and other things but this is currently a no go.

Hello,

the mentioned file C:\rei is now (today) accepted by the cleaner and not allocated as a found malware. Obviously a self fixing problem.Thanky you too.

Regard.

Hello,

Is it working again now?

I've removed the detection. Can you confirm that AdwCleaner is no longer trying to remove these folders? (Just share me the scan logfile, it should be enough)

Regards.