Re: adware removal problem with adware cleaner tool

1) There should be only one antivirus program in system!

 2) I recommend to uninstall this:

Bitdefender 60-Second Virus Scanner, ESET Online Scanner v3, Malwarebytes Anti-Malware version 2.2.1.1043, SUPERAntiSpyware. Also there are drivers from McAfee. Them also should be cleaned.

Traces from whole bunch of antivirus tools, like UVK - Ultra Virus Killer, Zemana, RogueKiller, ZHPCleaner, Tren...

Re: copy&paste not possible during AdwCleaner 6 protocol-manager is open

Hello,

Yes, there is an issue with the Log Manager. Sorry about that, we're still working on it.

Re: adware removal problem with adware cleaner tool

Hello,

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best regards,

Re: ADW claener ne supprime pas les virus

Bonjour,

Comme il vous l'a été demandé, je vous invite à nous partager le fichier log de Debug afin que nous puissions résoudre le problème. Le mode Debug nous permet simplement de mieux comprendre ce qui se passe sur votre ordinateur, rien d'autre. Un rappel de la marche à suivre :

Bonjour,

Pouvez-vous lancer AdwCleaner, cliquer sur Outils > Options, et cocher "Debug" dans la section "Mode...

Re: ADW claener ne supprime pas les virus

Il n'a rien changer : J'ai crocher Debug . Il a trouvé les  virus et comme meme quand je clique nettoyer il cesse de fonctionner et ne répond pas . Il bloque mon ordinateur et je me suis obligé de le rédemarer . Ce logiciel est mauvais!!!!!!!!!!!!

 

copy&paste not possible during AdwCleaner 6 protocol-manager is open

I found that copy&and paste is not possible (in other programs like firefox or editor...), during AdwCleaner 6 Protocol-Manager is open. Please can you fix it. Often we need the log from users for analyse, and they can not poste it. This is very ugly.

Thanks

You can see this behavior on http://mozhelp.dynvpn.de/dateien/temp/AdwCleaner6-CopyAndPasteProblem.gif or http://mozhelp.dynvpn.de/datei...

Re: AdwCleaner 6.010

Bonjour,

Savez ou trouver les system logs? Merci

 

Re: adware removal problem with adware cleaner tool

Hello,

Otherwise, you can also host the logfile on https://up2sha.re/ And copy/paste the generated link here.

Best regards,


fr33tux, 2016-09-14 02:42:19 (UTC)

hi

here you go the log file https://up2sha.re/file?f=iCdNWeULwZl0

Re: adware removal problem with adware cleaner tool

Hello,

Otherwise, you can also host the logfile on https://up2sha.re/ And copy/paste the generated link here.

Best regards,


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