Search

hello do you still have this problem with quickdiag ?

Hello,

I haven't forgot you, don't worry. I'm sorry for the delay though.

If you launch the Clean process after unchecking all elements in the Services (Servicios) tab, can you share me the logfile ?

Best regards,

Hello,

Please relaunch AdwCleaner, launch a Scan. It should then get the latest definitions and Youndoo should be handled.

Please also post the logfile in your answer, it helps.

Best regards,

Hello,

Indeed, it's in the database. Can you provide the download link where you got the David Client ?

Best regards,

Hello,

Thanks. Can you also share me the logfile from

C:\AdwCleaner\AdwCleaner[CXXX].txt
C:\AdwCleaner\AdwCleaner[SXXX].txt

Regards,

2016-06-15 17:09:11 : [Notice]        Running from C:\AdwCleaner
2016-06-15 17:09:11 : [Notice]        Scan started
2016-06-15 17:09:11 : [Success]        Internet connection is UP
2016-06-15 17:09:12 : [Success]        Loaded C:\Users\migue\AppData\Local\Temp\sqlite.dll 
2016-06-15 17:09:12 : [Success]        Opened C:\AdwCleaner\adwcleaner.db
2016-06-15 17:09:12 : [Success]        Database v...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, you should get a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log - can you copy/paste it here when it freezes ?

Regards,

Hello,

@AlexBlack

You should get it automatically when clicking on the "Scan" button with an active internet connection.

Hello!

I have Microsoft Windows 10 Professional 64-bit.

Every time I am running QuickDiag in either mode (Xspeed, Quick or Extended) and (even in Safe Mode), it hangs at the exact same file: C:\Windows\Installer\3ef7a91.msi

https://www.virustotal.com/en/file/8db8de205e27bbff872eed3257bd286d227528eb947105567f8c634f215dc8ac/analysis/1445642526/

This is the error message: "Line 7859  (File "C:...

Hello,

It has been fixed with the current update. It was harmless to delete this key, so nothing to worry if you pressed the (Clean) button with this element ticked.

Best regards,