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Hmm.... You could try getting a bootable Windows10 USB/CD and try a general repair function, see if that helps you in any way. You can also try a recovery with the bootable drive.

Have you noticed anything else weird/out of the ordinary on your PC? Can you try booting into Windows "Safe mode with networking" and see if you can do any of the actions through that. Otherwise, I would recommend doing a thorough malware check just in case.

Full and thorough malware check:

1. Restart your PC in “Safe mode with networking.” 2. Install and run RKill to kill malicious processes...

Since PUP is a potentially unwanted software, it might not be an infection, just some rogue application running or installed on your PC. Do a thorough scan with Malwarebytes and see if it helps to deal with the issue. Also, you can try searching for the folder manually, as the path is listed and remove it that way. If you have issues, kill the process with the task manager and then remove it. 

Did you remove previous versions of the software from your PC and are you sure you are using the latest version? Make sure you are running only one instance of anti-malware software.

hey, there was someone in here who commented on this thread with a link to how to remove some adware, the link was a tutorial or something on a website. I clicked on it to check it out but my AV blocked it as it was malicious (i didn't download or clicked anything just my AV blocked it), did i just got infected or what ? (the comments got deleted by someone) can anybody answer me please ?

@ fr33tux

I tried AdwCleaner on 2 different PCs, first one is mine running on Windows 10 x64 and the second that of a friend with Windows 7 32bits. On my PC, many previous versions of AdwCleaner had already been launched. On my friend's PC, it was the first use I believe (but it's not sure).

On my friend PC to disinfect, MiPony was installed and obviously AdwCleaner try to remove all traces o...

# AdwCleaner 7.0.1.0 - Logfile created on Fri Aug 04 17:28:24 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-31-2017.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Adware.Heuristic, C:\ProgramData\{057DC76A-EA02-4CB2-AD10-10F4D94320D6} PUP.Adwa...

Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)

Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...

Hello,

This detection will not be removed, even if Norton is present.

A PUP stays a PUP independantly to whom choose to bundle with it.

Hello,

Reactor: the GUI glitches should be fixed in the last beta: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1021/

Regarding the quarantine, did you removed any traces from AdwCleaner v6 before using the v7 or not? It seems that the quarantine transition process from v6 to v7 is not as smooth as it was during the tests.