Re: ADWCleaner deleted a folder it shouldn't

Not sure about file restore function, but if you are desperate to recover files I have found this tool to be effective (I am not affiliated with them.)

Probably FP

on AdwCleaner by

Hi / Salut,

2 détections :

***** [ Fichiers ] *****

Fichier Trouvé : C:\WINDOWS\Sysnative\drivers\mcaudrv_x64.sys Fichier
Trouvé : C:\WINDOWS\Sysnative\drivers\mcvidrv.sys

Virustotal :

Pop up saying database corrupt

on AdwCleaner by

I have downloaded the adwcleaner.exe from this website, but after I install the .exe and try to click scan,

I get the pop up saying the database files are corrupt and to uninstall and download again.  I have tried

this 3 times and I keep getting the same thing?  What can I do?

Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by

I just discovered that the Quarantine Manager did NOT return all the files that it said were returned. And all the files are gone from Quarantine Manager now. Not happy.

Please check for Malware

Hi, in the support channel we often see the extension "Download Protect"

The install path, the file name is every time different.

For example:


here one of the extension | Download:

Please can you check it for Malware?

Thanks Andy

Re: besoin aide

je vous remercie Quedza , mais hélas cela n'as rien donné

c'est le programme ci dessous qui est installé

la j'attends le retour de FR33tux


Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by

I would highly recommend a few improvements that would have prevented or minimized the difficulties I experienced.

1. Display the Log File after the Scan is done, so that it's more obvious what was found before Cleaning starts. My Scan didn't find any "Services" to clean so my GUI didn't change. Even if a display had appeared to indicate I should check all tabs before Cleaning, I might have av...

Re: ADWCleaner deleted a folder it shouldn't

Logfiles are saved into C:\AdwCleaner as "AdwCleaner[CX].txt" where X is a number.

Moreover, can you also upload Quarantine.log. Then I'll be able to write you a script to restore all your files.



Re: ADWCleaner deleted a folder it shouldn't

on AdwCleaner by

Hmm, okay so it sounded so simple.

Where can I find the Log File? That option is greyed out when I load ADWCleaner.

Also, I can't seem to copy lines from Quarantine. I can highlight lines individually, and I click on "ALL" lines, but can't seem to copy them.

And, FYI, there are thousands of individual files in Quarantine now. If I could restore the whole folder, it would be fast, but copying...

Re: ADWCleaner deleted a folder it shouldn't


Can you please provide us with AdwCleaner's logfile so that we will be able to remove it from the database or update our detections ?

You can write a script to restore many files at once. Just put one line per file to restore ( you can extract the lines from Quarantine.log file ) and use "Script" option in Quarantine manager. Put only the original location of each file in your script.