Hello,
Microsoft Edge is the web browser I used to try to download AdwCleaner multiple times.
I do not actually know how to attach screenshots here, unfortunately.
I've also tried to download it in Google Chrome, but it says that "This app has been blocked for your protection."
Hello,
I run Windows10 Chrome -- got a malware popup when on tunein radio. Along with the following popup, a voice came on and said "your pc is infected with Malware, do not ignore this, etc:
** Zeus Virus Detected - Your Computer Has Been Blocked **
Error: Trojan Backdoor Hijack #365838d7f8a4fa5
______________
I ran adwcleaner after no success with windows defender, norton, malwarebytes,...
Same stuation here as above with AdwCleaner 6.47 and XPsp3. database update from server fails.
2017-07-11 21:54:48 : <INFO> [main] - Saving current options to the configuration file
2017-07-11 21:54:49 : <INFO> [main.gui] - Scan requested
2017-07-11 21:54:49 : <INFO> [scan] - Running from: C:\AdwCleaner
2017-07-11 21:54:49 : <INFO> [scan] - Progress: 0%
2017-07-11 21:54:49 : <INFO> [dat...See, I don't have a chrome account, my son does, he is not here, la, la, la; eventually he will come home.
Hello,
Ok. Just follow these instructions and you should succeed: https://support.google.com/chrome/answer/1181420?hl=en
Best regards,
Ah. It appears to be my son's account and an artifact of when he must have used my laptop. So this may not be so easy to turn off. Maybe he will know how.
No, you need to manually disable it from your Google account, following the link above.
Will synchronization be stopped when the chrome browser is not open?
Hello,
If you confirm that uninstalling/reinstall Chrome stable doesn't fix the issue, it's likely that the Chrome synchronization must be stopped in order to fully clean the browser. Unfortunately, there's no automatic step that can be done for that..
Best regards,
I used chrome canary for a while and the problem seemed to stop. I am now trying the regular chrome again, and the problem is really back. I have tried to follow google's instructions above but find them opaque and hard to understand. All, I know is that the problem is back. Maybe I should try canary again?