Re: ADWCleaner deleted my important folder


After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application.

grynfindore, 2015-11-11 17:06:51 (UTC)

Is that occurred when you launched the Cleaning process ?

Did you find your missing work folder on the quarantine manager ? Can you tell me its name and where it was located ?

Also, could you upload the quarantine.log file stored into C:\AdwC...

Re: Problem AdwCleaner


Signatures are automatically updated if the computer has an active network connection. Otherwise, AdwCleaner use the embedded database.

I hope that answers to your question ?



fr33tux, 2015-11-06 19:40:59 (UTC)

Problem is automatic, please activate to offline update signature and give imrpot file to adwcleaner it is important for people.

Do you think  Comodo Cleaning ...

Re: AdwCleaner v.5.013 cannot delete


Sorry for the delay.

  1. Please download CCleaner,
  2. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
  3. Then in Options  tab > Surveillance, untick the both boxes.
  4. In the Clean tab, click on "Clean".
  5. When the cleaning is done, go in the "Registry" tab, click on "Find errors" and then "Fix".

Then, re-launch AdwCleaner, update it to v5.014 and mak...

Re: Autoit error



The only case where AdwCleaner could not create a debug logfile is when it crashes before it starts. If it starts and the user can run at least a scan, there will be 100% a debug logfile created ( make sure that the user checked the option "Activate debug mode" ).

After the scan has finished, the user should press the Cleaning button as well until the Error appears again. After closing...

Re: Ad Choices

Sure and thanks in advance, here is logfile:

# AdwCleaner v5.013 - Logfile created 16/10/2015 at 19:16:48
# Updated 09/10/2015 by Xplode
# Database : 2015-10-16.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : roc - ROCKY
# Running from : C:\Documents and Settings\roc\My Documents\Downloads\adwcleaner_5.013.exe
# Option : Cleaning
# Support : http://tools...

AdwCleaner v5.013 incorrectly deleted valid folders

I ran AdwCleaner to help eliminate some issues I have encountered and v5.013 incorrectly deleted at least two folders, following are the two lines from the log.

[-] Folder Deleted : C:\CommonShare
[-] Folder Deleted : C:\Program Files (x86)\Rightword Enterprises

The CommonShare folder was created by me for CodeTwo support to sync Outlook catagories across my personal systems. Rightword Enter...

Re: ATX 2014 False positive.

# AdwCleaner v5.009 - Logfile created 29/09/2015 at 12:45:27
# Updated 27/09/2015 by Xplode
# Database : 2015-09-27.1 [Server]
# Operating system : Windows 10 Home  (x64) # Username : Removed - Removed
# Running from : C:\Users\Removed\Downloads\AdwCleaner (1).exe
# Option : Cleaning
# Support :

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted : ...

Re: False Detection by AdwCleaner

Here is report

# AdwCleaner v5.009 - Logfile created 28/09/2015 at 15:22:01
# Updated 27/09/2015 by Xplode
# Database : 2015-09-27.1 [Server]
# Operating system : Windows 7 Enterprise Service Pack 1 (x64)
# Username : loewy - TESTWS-W7-1
# Running from : C:\Users\administrator\Downloads\AdwCleaner_2015-09-28.exe
# Option : Cleaning # Support :

***** [ Services ] ***...

Re: New user - puzzling behaviour

Hello, it was the Cleaning report.


Re: New user - puzzling behaviour

Okay, sorry I misunderstood what you were saying about that folder. You should be able to restore it thanks to the Quarantine Manager. Can you send us the Scan Report in order to investigate what caused the issue ?

When I read those three lines, it seems that the folder has been deleted on the first line and it can't be deleted once more.

Xplode is the developer behind AdwCleaner.

Did you un...