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Hello,

False positive have been removed from the database.

Regards,

I ran AdwCleaner to help eliminate some issues I have encountered and v5.013 incorrectly deleted at least two folders, following are the two lines from the log.

[-] Folder Deleted : C:\CommonShare
[-] Folder Deleted : C:\Program Files (x86)\Rightword Enterprises

The CommonShare folder was created by me for CodeTwo support to sync Outlook catagories across my personal systems. Rightword Enter...

Hello,

ADWCleaner 5.013 delete the service HealthAlertsSvc which is used by the Windows Home Server Connector.

Can you fix it please ?

Thanks

# AdwCleaner v5.013 - Bericht erstellt am 13/10/2015 um 14:29:07
# Aktualisiert am 09/10/2015 von Xplode
# Datenbank : 2015-10-09.3 [Server]
# Betriebssystem : Windows Vista (TM) Home Premium Service Pack 1 (x86)
# Benutzername : LiQS - COMPAQLAPTOP
# Gestartet von : F:\adwcleaner_5.013.exe
# Option : Suchlauf
# Unterstützung : http://toolslib.net/forum

***** [ Dienste ] *****

***** [ Ordner...

# AdwCleaner v5.009 - Logfile created 29/09/2015 at 12:45:27
# Updated 27/09/2015 by Xplode
# Database : 2015-09-27.1 [Server]
# Operating system : Windows 10 Home  (x64) # Username : Removed - Removed
# Running from : C:\Users\Removed\Downloads\AdwCleaner (1).exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted : ...

Here is report

# AdwCleaner v5.009 - Logfile created 28/09/2015 at 15:22:01
# Updated 27/09/2015 by Xplode
# Database : 2015-09-27.1 [Server]
# Operating system : Windows 7 Enterprise Service Pack 1 (x64)
# Username : loewy - TESTWS-W7-1
# Running from : C:\Users\administrator\Downloads\AdwCleaner_2015-09-28.exe
# Option : Cleaning # Support : http://toolslib.net/forum

***** [ Services ] ***...

Okay, sorry I misunderstood what you were saying about that folder. You should be able to restore it thanks to the Quarantine Manager. Can you send us the Scan Report in order to investigate what caused the issue ?

When I read those three lines, it seems that the folder has been deleted on the first line and it can't be deleted once more.

Xplode is the developer behind AdwCleaner.

Did you un...

Thanks for the reply, but it leaves my main points unanswered.

DELETED FOLDER"

But has you said, at least this folder doesn't exists any more and that's just what we want. :)"

No, I said the opposite! I did not want this entire folder removed, with its many subfolders.

Nor do I understand you explanation about 'duplicates'. I asked why the first line 'Folder deleted' is contradicted by the ...

Greetings terrypin,

first of all, sorry for the delay of my answer.

1. Deleted folder

I don't understand how I should interpret these entries: ***** [ Folders ] *****

[-] Folder Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio
[!] Folder Not Deleted : C:\Docs\radio

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terrypin, 2015-09-14 07:46:49 (UTC)

Folder is deleted one time but AdwCleaner just made some duplicates by mi...

I've been using this software for years.  Today I ran it and it said "There is no disc in the drive.  Please insert a disk into Drive Device/hardisk/DR2".

I have tried running ADWC several times, including downloading it.  Checked my computer drives (C & D (data)) and they are fine.  Have no idea what this means.  To add insult to injury the only way to delete this popup is to use file mana...