Re: AdwCleaner can't remove something

When AdwCleaner freezes (Not Responding) its usually caused by the service ucguard which it finds, but can't remove. Google FreeFixer, download and install it, then disconnect from the Internet, close your browser and run it. It will find the ucguard.sys file and tick the box to remove it (run Fix). Run AdwCleaner agian and you should find that ucguard has gone. If it has, you can reconnect the...

Re: ADWCleaner deleted a folder it shouldn't

ADWCleaner deleted a folder saved on my desktop. As per suggestions on this thread, I ran the Quarantine Manager to restore the files. It worked. Files restored and my pc is much faster now after Ive deleted all those adware. 

Thank you for this product. 

 

Re: AdwCleamer wants to delete my whole Firefox profile folder

I created new firefox profile using Profile Manager, then I copied all files fromt the old profile to the new one. AdwCleaner did not detect any suspicious files in that new profile folder, so I guess I'm good?

Re: Adwcleaner bloqué a "analyse des navigateurs"

Bonjour, 

je précise il y a un message d'erreur qui arrive et en appuyant sur ok ferme le programme .

le rapport complet :

2016-10-22 12:13:53 :     INFO    [main] - >>>> STARTING <<<< 2016-10-22 12:13:53 :     INFO    [main] - Version: 6.030 2016-10-22 12:13:53 :     INFO    [main] - RAM Usage: 41 2016-10-22 12:13:53 :     INFO    [main] - OS: WIN_10  X64 2016-10-22 12:13:53 :     <INFO>  ...

Folder deleted by mistake

AdwCleaner does a good job! But now we stepped into a problem. An urgently needed folder was deleted. In quarantine-manager nothing is listed to recover in files (it worked for registry-keys).  We found the folder on our System where it was before but with very special rights. So we are not in the position to recover the folders and files and bring them up to work.

We would be happy to get tip...

Adsfix is not a good tool

first I wanna to say this tool is not good for The following reasons.

as I just scan your tool with virustotal.com it is turns out that your tool is a Trojan and ?! so I can not say anything other then your tool is scanning the system very slowly and it taked up too much ram and the scan never done ! also your tool it is created Several processes in the Task Manager which make the screen/other...

A whole lot of damage

I just ran the latest version of Ad-Aware. It found 18 items to remove. I clicked OK. Restarted the laptop (HP Envy, 16GB RAM, 240GB SSD, 4GB VRAM). On bootup I found that Mailwasher icon was not in the Task bar, in fact it was not running. Then I found that Mailbird, my e-mail program wasn't running. Then I found that the touch feature of the touchpad wasn't working. (I could not slide up and ...

Re: Found things in quarantine not shown in the logs

Hello,

Thanks for the feedback, I'm looking at this strange behaviour.

In the meantime, you can restore the folder from the Quarantine manager:

  • Start AdwCleaner,
  • Tools
  • Quarantine Manager, "File" tab,
  • Select the corresponding elements, and click on "Restore".

Sorry for the inconvenience,

Found things in quarantine not shown in the logs

on AdwCleaner by CNP

I use AdwCleaner on a constant basis. Recently I scanned a computer with it to remove some residual shopathome.com issues. Afterwards I noticed an entire folder missing. After searching my C: drive, it showed it was now located in the quarantine folder created by AdwCleaner. Fearing the worst I looked back at the logs created from that scan. It shows nothing about that folder (and several other...

Re: copy&paste not possible during AdwCleaner 6 protocol-manager is open

Hello,

Yes, there is an issue with the Log Manager. Sorry about that, we're still working on it.