Major difficulties with AdwCleaner v. 7.0.3.1

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Re: internet navigation problem

---\\ Liste des pilotes du système (63) - 13s O58 - SDL:2013/08/22 14:43:41 A . (.LSI - LSI 3ware SCSI Storport Driver.) -- C:\Windows\System32\drivers\3ware.sys   [108896]  =>.Microsoft Windows® O58 - SDL:2013/08/22 14:43:41 A . (.PMC-Sierra - PMC-Sierra Storport  Driver For SPC8x6G SAS.) -- C:\Windows\System32\drivers\adp80xx.sys   [782176]  =>.Microsoft Windows® O58 - SDL:2013/08/22 14:43:41...

Re: internet navigation problem

~ ZHPDiag v2016.5.3.93 Par Nicolas Coolman (2016/05/03) ~ Démarré par thomas (Administrator)  (2016/05/03 17:06:16) ~ Site: http://www.nicolascoolman.com ~ Facebook: https://www.facebook.com/nicolascoolman1 ~ Etat de la version:  Version OK ~ Mode: Scanner ~ Rapport: C:\Users\thomas\Desktop\ZHPDiag.txt ~ Rapport: C:\Users\thomas\AppData\Roaming\ZHP\ZHPDiag.txt ~ UAC: Activate ~ Démarrage du sys...

Souris double clic toute seule

quand je clic sur la souris  elle fait au moin un double clic :

en suvant les instructions de  https://forum.malekal.com/souris-double-clic-toute-seule-t28169.html

j'ai utilsé  Hijackthis  ,le rapport donne:

 

Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 03:45:34, on 27/04/2016 Platform: Windows 7  (WinNT 6.00.3504) MSIE: Internet Explorer v9.00 (9.00.8112.16514) Boot mode: Normal...

Re: Plus de connexion depuis un scan ADW cleaner

Bonjour,

Excusez-moi du délai de ma réponse. Si vous voyez que le délai de réponse ou prise en charge dépasse trois jours, n'hésitez pas à poster un petit rappel.

  1. Via le menu Démarrer, tapez "cmd.exe" et validez par [Entrée]
  2. Tapez "ping 151.80.7.164", validez par entrée
  3. Faites une capture d'écran du résultat

Ensuite, désinstallez McAfee via le panneau de configuration.

Une fois fait, on va...

Re: AdwCleaner Report

Here's the Report after running the ZHPFix tool, but didn't select the ZHPFix REMOVAL while it was running. Was I right?

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfe...

Re: AdwCleaner Report

Here's the Report after running the ZHPFix tool, but didn't select the ZHPFix while it was running. Was I right?

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfee
P2 - EX...

Re: AdwCleaner Report

Hello,

Please repeat what you did with Chapi with ZHPFix, but using the following content :

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfee
P2 - EXT: (...) -- C:\Progr...

Re: Quel logiciel pour ma panne ?

-Et voici la fin !

 

--\\ ShellIconOverlayIdentifiers (SIOI) (2) - 0s O106 - SIOI: Enhanced Storage Icon Overlay Handler Class [EnhancedStorageShell] - {D9144DCD-E998-4ECA-AB6A-DCD83CCBA16D}. (.Microsoft Corporation - Extension d'environnement du périphérique d.) -- C:\Windows\System32\EhStorShell.dll © O106 - SIOI:  [Offline Files] - {4E77131D-3629-431c-9818-C5679DC83E81}. (.Microsoft Corpor...