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Hello,

Unfortunately, I'm quite pessimistic..

1. What exact error message are you receiving while you try to log-in?
2. Are you logging-in using Microsoft User account or Local User account?

Did you already reboot your computer ?

Regards,

Here's the logfile

# AdwCleaner v5.022 - Logfile created 23/11/2015 at 16:08:08
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : My Computer - MYCOMPUTER-PC
# Running from : C:\Users\My Computer\Downloads\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****
...

Thank you for getting back to me.

Explain please how to insert an image that resides on my computer, or upload a file.

I have no trouble knowing where my AdwCleaner logfile is located.

i have upgraded to windows 10 and it will not let me unlock and says my password is wrong. anyone having same problem or know haw to sort out this windows 10 locked out issue. thanks in advance. 

# AdwCleaner v4.109 - Rapport créé le 22/11/2015 à 16:18:45
# Mis à jour le 24/01/2015 par Xplode
# Database : 2015-11-19.4 [Live]
# Système d'exploitation : Windows 7 Home Premium Service Pack 1 (64 bits)
# Nom d'utilisateur : jean - JEAN-PC
# Exécuté depuis : C:\Users\jean\Desktop\adwcleaner_4.109.exe
# Option : Nettoyer

***** [ Services ] *****

***** [ Fichiers / Dossiers ] *****

Dossier...

Hello,

it has been 6 days and no answer yet, is everything okay ? :)

Regards.

Ok.

Dans ce cas, on va pouvoir supprimer l'ensemble des outils que j'ai pu vous faire utiliser :

• Téléchargez DelFix et lancez-le,
• Cochez Purger la restauration système et Supprimer les outils de désinfection,
• Cliquez sur Exécuter.
• Copiez/collez le rapport généré dans votre prochaine réponse (ou idéalement hébergez-le sur Up2Sha.re)

Pour l'encombrement du disque, en fait je n'ai pas de fic...

Hi again,

This time it ran completely as I had always seen without showing any error :) Was there a bug in the program, or my laptop was causing it not to run properly?

Hi,

I can't run the latest debug.exe so I am adding the latest log that it created. My Avast blocks this and I can't find it in its virus chest to make an exception.

The error message it gives is as simple as the others I earlier uploaded exept that the line number is different.

JSMN initialized
Struct created
Struct initialized
[Error] Object not created (-2147221164)
[Error] Object not cr...

Hello,

After restarting the computer, ADWCleaner is not there anymore so I had to reinstall the application.

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grynfindore, 2015-11-11 17:06:51 (UTC)

Is that occurred when you launched the Cleaning process ?

Did you find your missing work folder on the quarantine manager ? Can you tell me its name and where it was located ?

Also, could you upload the quarantine.log file stored into C:\AdwC...