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Hi again,

here is the file you mentioned, I uploaded on my cloud drive and it should be accessible.

http://www.4shared.com/file/nlMsXcpuce/Secure_Preferences.html

Can you send me this file : C:\Users\MY\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ?

Hi

here is the new log file. It again showd an error sign.

2015-11-09 18:44:28 : [Notice]		Scan started
2015-11-09 18:44:28 : [Success]		Internet connection is UP
2015-11-09 18:44:28 : [Success]		Loaded C:\Users\MY\AppData\Local\Temp\sqlite.dll
2015-11-09 18:44:28 : [Success]		Opened C:\Users\MY\AppData\Local\Temp\adwcleaner.db
2015-11-09 18:44:28 : [Success]		Database v2015-11-09.1
2015-11-...

-Et voici la fin !

--\\ ShellIconOverlayIdentifiers (SIOI) (2) - 0s O106 - SIOI: Enhanced Storage Icon Overlay Handler Class [EnhancedStorageShell] - {D9144DCD-E998-4ECA-AB6A-DCD83CCBA16D}. (.Microsoft Corporation - Extension d'environnement du périphérique d.) -- C:\Windows\System32\EhStorShell.dll © O106 - SIOI:  [Offline Files] - {4E77131D-3629-431c-9818-C5679DC83E81}. (.Microsoft Corpor...

Et voici la suite ! Bonne lecture !

Oswaldo---\\ Contenu des dossiers Programmes (263) - 13s O43 - CFD: 13/03/2013 - [] D -- C:\Program Files\7-Zip O43 - CFD: 22/06/2012 - [] D -- C:\Program Files\Adobe O43 - CFD: 05/11/2012 - [] D -- C:\Program Files\AoA Audio Extractor O43 - CFD: 03/04/2013 - [] D -- C:\Program Files\Apple Software Update O43 - CFD: 24/10/2015 - [] D -- C:\Program Files\AVAS...

Comme convenu voici Zhpdiag

Merci

Oswaldo

~ ZHPDiag v2015.11.1.160 Par Nicolas Coolman (2015/11/01) ~ Démarré par Administrateur (Administrator)  (2015/11/03 20:21:29) ~ Site: http://www.nicolascoolman.fr ~ Facebook: https://www.facebook.com/nicolascoolman1 ~ Etat de la version:  Version OK ~ Mode: Scanner ~ Rapport: C:\Users\Administrateur\Desktop\ZHPDiag.txt ~ Rapport: C:\Users\Administrat...

Bonsoir,

Merci encore ! Voici les deux rapports sous AdwCleaner en version 5.017. Je vous envoie le rapport Zhpdioag dans un autre message car c'est long. Sinon la situation est inchangée.

Bien cordialement

Oswaldo

# AdwCleaner v5.017 - Rapport créé le 03/11/2015 à 19:55:56 # Mis à jour le 03/11/2015 par Xplode # Base de données : 2015-11-01.2 [Serveur] # Système d'exploitation : Wind...

Hi Xplode,

The log that generates after choosing debug mode is as follow, as you can see from it, it doesn't complete the scan. On the progress bar it doesn't show anything.

2015-10-31 17:11:16 : [Notice]		Scan started
2015-10-31 17:11:16 : [Success]		Internet connection is UP
2015-10-31 17:11:16 : [Success]		Loaded C:\Users\MY\AppData\Local\Temp\sqlite.dll
2015-10-31 17:11:16 : [Success]		O...

Hi cocohepeau, I just read that thread it doesn't give any explanation why this error pops up.

Do you mean that there is a problem with my windows OS or is it the program itself that is not functioning correctly? 

AdwCleaner doesn't cleaner file and to quarantine file,  because it is not removed - it is very bad.

My PC Intel(R) Cote(TM) i7-4700HQ CPU @2.40GHz  2.40 GHZ

Processor Memory 16,0 GB.

System Windows :  64 -bit operation of system.

Can do you help me? And please connect remote desktop and see problem  it is not remove file and virus all.