Hi, there sheilaanderson,
Please download the free version of Ccleaner here https://www.ccleaner.com/ccleaner to your pc and run the program analyze (applications, registry) and run cleaner. When you delete the program(s) there are remnants left behind of that program. Ccleaner deletes the remnants. Reply back here how you made out.
By the way, which site did you download AceStream from?
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