I have just recently downloaded the new version, before it worked very well now when I run the software and then I want to clean my computer, windows tells me that it will close the program as it has stopped running. I have done this several times and I still get the same problem.

Can anyone help me

Re: adwcleaner_7.0.0.0

Greetings,

Please try with the following version and tell me if everything goes well (or not): https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1017/

Thanks.

 

Regards.

Re: adwcleaner_7.0.0.0

I have downloaded the new version when I started it I had a window pop up to say that it was out of date. I clicked on the link and it downloaded the same version that I had before and I get the same problem Windows close the when it started to clean. Before with the older version I had no problem.

Re: adwcleaner_7.0.0.0

Hello,

You should be able to decline the "out of date" popup in order to use the beta version I linked to. Can you try again using the link provided above?

Thanks!

Re: adwcleaner_7.0.0.0

I still get the same problem it scans the computer but then when I asked it to clean it get one third through then I get this message.

"A problem caused the program to stop working correctly windows will close the problem and notify you if a solution is available"

I get this in the cleanup mode

Before I had no problem with your software everything worked great think you have updated your software or change the format I get this problem.

Re: adwcleaner_7.0.0.0

Hello,

Can you try again with this new beta version: https://toolslib.net/downloads/viewdownload/1-adwcleaner/files/1021/

Thanks.

Again, sorry for the inconvenience.

Re: adwcleaner_7.0.0.0

still the same problem....

Re: adwcleaner_7.0.0.0

I too have this same exact occurrence & have started a new thread on bleepingcomputer.com (BC) titled: "Strange PC behavior W/ adwcleaner_7.0.0.0.exe"

 

I'm anxious to see a solution!

 

Re: adwcleaner_7.0.0.0

I managed to get it to work, you need to download the link above and then let it scan. If you have a pop-up window to say this version is out of date ignore rate can full the window. After you need to press on scan normally it will work fine.

Re: adwcleaner_7.0.0.0

I did that too and it did work!  :)   Hopefully the update glitch will be corrected.

Re: adwcleaner_7.0.0.0

Yes, simply click on [Cancel] when prompted for an update - as a remind, this is a beta version and the update mechanism is only available for stable releases.

Re: adwcleaner_7.0.0.0 win7 pro

Greetings,

i get this popup massge when starting cleaning and after that ,it freezes. " caught unhandled unknown exception; terminating". What is the problem?

thank you

Re: adwcleaner_7.0.0.0

@Eugendavid

Are you using the latest version (7.0.1.0)? It's available here: https://toolslib.net/downloads/finish/1-adwcleaner/

Regards.

Re: adwcleaner_7.0.1.0 windows 7 pro

Thank you for reply,

i used both, 7.0.0.0 & 7.0.1.0 and always the same popup

Best regards

Re: adwcleaner_7.0.0.0

OK, can you please share the scan logfile from AdwCleaner?

Re: adwcleaner_7.0.0.0

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 15:47:07 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 07-31-2017.1 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.Legacy, C:\Users\Sasa\AppData\Roaming\Wise Euask

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.Legacy, [Value] - HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\FEATURECONTROL\FEATURE_BROWSER_EMULATION | WISEREGCLEANER.EXE PUP.Optional.WiseFolderLock, [Key] - HKLM\SOFTWARE\Classes\CLSID\{D4EF86C3-77D7-4F82-BBB8-6DFFAB6E2D32}

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************

C:/AdwCleaner/AdwCleaner[C0].txt - [1629 B] - [2016/10/26 7:21:59] C:/AdwCleaner/AdwCleaner[C10].txt - [4585 B] - [2017/7/15 11:25:51] C:/AdwCleaner/AdwCleaner[C11].txt - [4743 B] - [2017/7/15 11:33:15] C:/AdwCleaner/AdwCleaner[C12].txt - [4719 B] - [2017/7/15 11:36:51] C:/AdwCleaner/AdwCleaner[C13].txt - [4779 B] - [2017/7/15 11:53:2] C:/AdwCleaner/AdwCleaner[C2].txt - [1718 B] - [2016/10/28 19:59:39] C:/AdwCleaner/AdwCleaner[C3].txt - [1921 B] - [2016/10/30 5:49:27] C:/AdwCleaner/AdwCleaner[C4].txt - [2019 B] - [2016/11/20 13:3:20] C:/AdwCleaner/AdwCleaner[C5].txt - [1911 B] - [2016/12/3 11:33:15] C:/AdwCleaner/AdwCleaner[C6].txt - [2516 B] - [2017/1/13 21:39:10] C:/AdwCleaner/AdwCleaner[C7].txt - [3169 B] - [2017/2/10 19:39:6] C:/AdwCleaner/AdwCleaner[C8].txt - [3975 B] - [2017/3/31 0:25:3] C:/AdwCleaner/AdwCleaner[C9].txt - [3480 B] - [2017/4/9 15:5:0] C:/AdwCleaner/AdwCleaner[S10].txt - [2206 B] - [2016/12/4 9:57:32] C:/AdwCleaner/AdwCleaner[S11].txt - [2280 B] - [2016/12/17 9:58:10] C:/AdwCleaner/AdwCleaner[S12].txt - [2354 B] - [2016/12/22 19:7:51] C:/AdwCleaner/AdwCleaner[S13].txt - [2428 B] - [2016/12/28 11:36:15] C:/AdwCleaner/AdwCleaner[S14].txt - [2502 B] - [2017/1/1 12:18:48] C:/AdwCleaner/AdwCleaner[S15].txt - [2576 B] - [2017/1/8 11:19:12] C:/AdwCleaner/AdwCleaner[S16].txt - [2650 B] - [2017/1/13 21:38:47] C:/AdwCleaner/AdwCleaner[S17].txt - [2774 B] - [2017/1/21 15:45:13] C:/AdwCleaner/AdwCleaner[S18].txt - [2848 B] - [2017/1/25 18:48:48] C:/AdwCleaner/AdwCleaner[S19].txt - [2922 B] - [2017/1/28 10:36:34] C:/AdwCleaner/AdwCleaner[S1].txt - [847 B] - [2016/6/23 17:56:26] C:/AdwCleaner/AdwCleaner[S20].txt - [3250 B] - [2017/2/10 19:33:25] C:/AdwCleaner/AdwCleaner[S21].txt - [3435 B] - [2017/2/12 15:39:50] C:/AdwCleaner/AdwCleaner[S22].txt - [3510 B] - [2017/2/27 18:5:53] C:/AdwCleaner/AdwCleaner[S23].txt - [3584 B] - [2017/3/5 14:50:24] C:/AdwCleaner/AdwCleaner[S24].txt - [3968 B] - [2017/3/31 0:20:14] C:/AdwCleaner/AdwCleaner[S25].txt - [3512 B] - [2017/4/2 12:59:33] C:/AdwCleaner/AdwCleaner[S26].txt - [3614 B] - [2017/4/9 11:9:49] C:/AdwCleaner/AdwCleaner[S27].txt - [3733 B] - [2017/4/12 15:3:13] C:/AdwCleaner/AdwCleaner[S28].txt - [3836 B] - [2017/4/15 8:24:16] C:/AdwCleaner/AdwCleaner[S29].txt - [3882 B] - [2017/4/30 15:48:32] C:/AdwCleaner/AdwCleaner[S2].txt - [1221 B] - [2016/9/10 16:35:11] C:/AdwCleaner/AdwCleaner[S30].txt - [3956 B] - [2017/5/5 14:39:54] C:/AdwCleaner/AdwCleaner[S31].txt - [4030 B] - [2017/5/6 13:3:0] C:/AdwCleaner/AdwCleaner[S32].txt - [4104 B] - [2017/5/13 8:21:20] C:/AdwCleaner/AdwCleaner[S33].txt - [4385 B] - [2017/5/21 17:37:19] C:/AdwCleaner/AdwCleaner[S34].txt - [4886 B] - [2017/6/5 9:1:9] C:/AdwCleaner/AdwCleaner[S35].txt - [4966 B] - [2017/6/27 17:41:42] C:/AdwCleaner/AdwCleaner[S36].txt - [4628 B] - [2017/7/15 11:15:52] C:/AdwCleaner/AdwCleaner[S37].txt - [4759 B] - [2017/7/15 11:33:1] C:/AdwCleaner/AdwCleaner[S38].txt - [4808 B] - [2017/7/15 11:36:43] C:/AdwCleaner/AdwCleaner[S39].txt - [4842 B] - [2017/7/15 11:39:52] C:/AdwCleaner/AdwCleaner[S3].txt - [1700 B] - [2016/10/26 7:20:54] C:/AdwCleaner/AdwCleaner[S40].txt - [4944 B] - [2017/7/15 11:49:27] C:/AdwCleaner/AdwCleaner[S41].txt - [4880 B] - [2017/7/16 4:17:5] C:/AdwCleaner/AdwCleaner[S4].txt - [1823 B] - [2016/10/28 19:58:22] C:/AdwCleaner/AdwCleaner[S5].txt - [1992 B] - [2016/10/30 5:47:57] C:/AdwCleaner/AdwCleaner[S6].txt - [2059 B] - [2016/11/20 12:56:21] C:/AdwCleaner/AdwCleaner[S7].txt - [1889 B] - [2016/11/27 18:35:12] C:/AdwCleaner/AdwCleaner[S8].txt - [1963 B] - [2016/12/3 9:47:52] C:/AdwCleaner/AdwCleaner[S9].txt - [2035 B] - [2016/12/3 11:28:19]

########## EOF - C:\AdwCleaner\AdwCleaner[S41].txt ##########

My best Regards

 

Re: adwcleaner_7.0.0.0

I had the same problem, what I did was delete the old version and then re-downloaded from the link above. When you get the verse above window saying it is out of date cancel that. Then you need to look in when finished scanning before you start cleaning. On click the first pup, then you need to let it clean. I hope this will help you.

Re: adwcleaner_7.0.0.0

Thank you foxy, it worked. Now iam not getting any update popup, there is no more issues.No more verses.

thanks to administrator too. Bless you.

Greetings