Strange weired Intermittent Background Sound in my laptop speakers

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Hi friends,

 

I need your help. Since 1 month, I heard a strange weired Intermittent Background Sound in my laptop speakers. Also my computer is unusually very slow. I suspect an infection.

please tell me what to do, what to clean, what tool i have to download. I used a CCleaner, but still the same.

any help from you guys will realley appreciated.

 

thank you

 

Re: bizarre voice in my laptop speakers

I used Adwcleaner and i've got severall generated report:

 

AdwCleaner[C1], AdwCleaner[R0], AdwCleaner[R1], AdwCleaner[R2], AdwCleaner[S0], AdwCleaner[S1], AdwCleaner[S2], Quarantine

Re: bizarre voice in my laptop speakers

Hello,

Can you provide me the following files :

  • AdwCleaner[S0]
  • AdwCleaner[C1]

The slowness appeared suddendly ?

 

Regards,

Re: bizarre voice in my laptop speakers

here is AdwCleaner[S0]:

# AdwCleaner v4.106 - Report created 21/12/2014 at 17:33:54
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 8.1  (64 bits)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_4.106 (1).exe
# Option : Clean

***** [ Services ] *****

[#] Service Deleted : CltMngSvc Service Deleted : netfilter64
[#] Service Deleted : Update NetCrawl Service Deleted : CouponArificService64

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\IePluginServices
Folder Deleted : C:\ProgramData\PicRec
Folder Deleted : C:\ProgramData\Tbccint
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Uniblue
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro v3.2
Folder Deleted : C:\Program Files (x86)\Astromenda
Folder Deleted : C:\Program Files (x86)\Fortunitas Folder Deleted : C:\Program Files (x86)\globalUpdate
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\NetCrawl
Folder Deleted : C:\Program Files (x86)\Optimizer Elite Max
Folder Deleted : C:\Program Files (x86)\Optimizer Pro
Folder Deleted : C:\Program Files (x86)\predm Folder Deleted : C:\Program Files (x86)\SearchProtect
Folder Deleted : C:\Program Files (x86)\Tbccint
Folder Deleted : C:\Program Files (x86)\Uniblue
Folder Deleted : C:\WINDOWS\Microsoft\sogr
Folder Deleted : C:\WINDOWS\SysWOW64\SearchProtect
Folder Deleted : C:\WINDOWS\SysWOW64\config\systemprofile\AppData\Roaming\Systweak
Folder Deleted : C:\Program Files\003
Folder Deleted : C:\Program Files\004
Folder Deleted : C:\Program Files\CouponDownloader Folder Deleted : C:\Program Files\CouponArific
Folder Deleted : C:\Users\Albert\AppData\Local\globalUpdate
Folder Deleted : C:\Users\Albert\AppData\Local\LPT
Folder Deleted : C:\Users\Albert\AppData\Local\SearchProtect
Folder Deleted : C:\Users\Albert\AppData\Local\Smartbar
Folder Deleted : C:\Users\Albert\AppData\Local\Tbccint
Folder Deleted : C:\Users\Albert\AppData\Local\fabulous_08130147
Folder Deleted : C:\Users\Albert\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Albert\AppData\LocalLow\Tbccint
Folder Deleted : C:\Users\Albert\AppData\Roaming\ap_logs
Folder Deleted : C:\Users\Albert\AppData\Roaming\Astromenda
Folder Deleted : C:\Users\Albert\AppData\Roaming\RocketUpdater
Folder Deleted : C:\Users\Albert\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Albert\AppData\Roaming\Uniblue
Folder Deleted : C:\Users\Albert\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
File Deleted : C:\Users\Public\Desktop\Free Games.lnk
File Deleted : C:\Users\Albert\AppData\Local\Temp\VOPackage.exe
File Deleted : C:\WINDOWS\System32\drivers\netfilter64.sys
File Deleted : C:\WINDOWS\System32\roboot64.exe
File Deleted : C:\Users\Albert\AppData\Roaming\aps.uninstall.scan.results
File Deleted : C:\Users\Albert\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
File Deleted : C:\Users\Albert\Desktop\Continue VuuPC Installation.lnk
File Deleted : C:\Users\Albert\Desktop\MyPC Backup.lnk
File Deleted : C:\Users\Albert\Desktop\Optimizer Pro.lnk File Deleted : C:\Users\Albert\Desktop\Live PC Help.lnk

***** [ Scheduled Tasks ] *****

Task Deleted : APSnotifierPP1
Task Deleted : APSnotifierPP2
Task Deleted : APSnotifierPP3
Task Deleted : PCHelpers_period
Task Deleted : PCHelpers1st
Task Deleted : Rocket Updater
Task Deleted : SpeedUpMyPC Maintenance
Task Deleted : SpeedUpMyPC Startup
Task Deleted : WSE_Astromenda
Task Deleted : PerfMonitor_strtp

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKCU\Software\MICROSOFT\INTERNET EXPLORER\DOMSTORAGE\superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\wajam.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.superfish.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [iLivid]
Key Deleted : HKLM\SOFTWARE\Classes\speedupmypc
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3283793
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2E00D31D-D171-423D-836D-1A4D7EA7F1A9}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\5E8031606EB60A64C882918F8FF38DD4
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\astromenda.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\portaldosites.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\softonic.fr
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.portaldosites.com

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17416

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Search Page]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Default_Page_URL]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Search Bar]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Search [Default_Search_URL]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Search [SearchAssistant]
Setting Restored : HKCU\Software\Microsoft\Internet Explorer\SearchUrl [Default]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Search_URL]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Search Page]

-\\ Google Chrome v39.0.2171.95

*************************

AdwCleaner[R0].txt - [19345 octets] - [21/12/2014 17:16:41]
AdwCleaner[R1].txt - [10840 octets] - [21/12/2014 17:29:57]
AdwCleaner[R2].txt - [19467 octets] - [21/12/2014 17:30:18]
AdwCleaner[S0].txt - [7550 octets] - [21/12/2014 17:33:54]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [7610 octets] ##########

here is AdwCleaner[C1]:  

# AdwCleaner v5.022 - Logfile created 30/11/2015 at 11:04:45
# Updated 22/11/2015 by Xplode
# Database : 2015-11-30.1 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_5.022 (2).exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

[-] File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp
[-] Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{90120000-00B2-0409-0000-0000000FF1CE}
[-] Data Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

***** [ Web browsers ] *****

[-] [C:\Users\Albert\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : bopakagnckmlgajfccecajhnimjiiedh

*************************

:: "Tracing" keys removed :: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1231 bytes] ##########

thank you.

Re: bizarre voice in my laptop speakers

Hello,

Ok.

Please download and use the latest version (Do a simple scan for the first time).

Share me the logfile like above.

Regards,

Re: bizarre voice in my laptop speakers

Hi Fr33tux:

i deleted all old files :AdwCleaner[XX] after a new scan and a new cleaning the result is just 

here is the new 

  • AdwCleaner[S5] :
# AdwCleaner v5.023 - Logfile created 03/12/2015 at 10:19:54
# Updated 30/11/2015 by Xplode
# Database : 2015-11-30.1 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_5.023 (2).exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***** [ DLL ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

[C:\Users\Albert\AppData\Local\Google\Chrome\User Data\Default\Web data]
[Search Provider] Found : ask.com

########## EOF - C:\AdwCleaner\AdwCleaner[S5].txt - [679 bytes] ##########
  • AdwCleaner[C3]:
# AdwCleaner v5.023 - Logfile created 03/12/2015 at 10:21:11
# Updated 30/11/2015 by Xplode
# Database : 2015-11-30.1 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Albert - JEAN
# Running from : C:\Users\Albert\Downloads\adwcleaner_5.023 (2).exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

[-] [C:\Users\Albert\AppData\Local\Google\Chrome\User Data\Default\Web Data]
[Search Provider] Deleted : ask.com

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt - [777 bytes] ##########

thank you

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Ok. We'll take a look on the other part of the system :

 

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

The sound in your speaker sounds like "what" ? Parasites or something more specific ?

Regards,

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hi Fr33tux: 

here is the report file afetr performing a scan with ZHPDiag:

 

https://up2sha.re/file?f=tzGBRPtxbXmd

 

the sounds is like some vibrating voice that make a part of video sounds not clear.

 

thank you

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

So, I don't see anything who could create such an issue for the speakers.. It's really strange. Does the problem persists when you plug external speakers ?

We have some stuff to remove :

  • Download ZHPFix here,
  • Copy the whole lines below, including "Script ZHPFix" :
Script ZHPFix:

HKLM\SOFTWARE\Wow6432Node\McAfee.com
HKLM\SOFTWARE\Wow6432Node\Norton
HKCU\SOFTWARE\MCAFEE
O43 - CFD: 29/10/2015 - [] D -- C:\Program Files (x86)\NortonInstaller
C:\ProgramData\boost_interprocess
O43 - CFD: 01/07/2015 - [] D -- C:\ProgramData\McAfee
O43 - CFD: 29/10/2015 - [] D -- C:\ProgramData\Norton
O43 - CFD: 29/10/2015 - [] D -- C:\ProgramData\NortonInstaller
O43 - CFD: 11/01/2013 - [] D -- C:\ProgramData\Symantec
O45 - LFCP:[MD5.7F0888732603383E8B26A81E138DB3BC] 02/12/2015 A -- C:\WINDOWS\Prefetch\LAVASOFT.SEARCHPROTECT.WINSER-38BEE563.pf
SR - Auto   [02/12/2015] [   17168]  IE Search Set (SearchProtectionService) . (.Copyright ©  2014.) - C:\Program Files (x86)\Lavasoft\Web Companion\Application\Lavasoft.SearchProtect.WinService.exe
EmptyFlash
EmptyTemp
EmptyPrefetch
  • Right-click on the ZHPFix -> "Start as Administrator"
  • Click on "Import"
  • If the above content doesn't appear, do a right-click -> paste to make these lines appear.
  • Click on [Go] et send me the logfile.

Best regards,

Re: Strange weired Intermittent Background Sound in my laptop speakers

i do not have external speaker, but i'll check that. 

still the problem exist .

thank you.

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Please share me the ZHPFix logfile (it should be on your desktop).

For the speakers, you can also try with headphones. If you can't get one, we'll try to investigate with the drivers.

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hi

here is ZHPFix logfile;

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre :  Run by Albert at 2015-12-05 11:23:04 AM High Elevated Privileges : OK Windows 8 Home Premium Edition, 64-bit Service Pack 1 (10240)

Recycle Bin emptied (04mn AMs) Prefetcher emptied

========== Registry keys ========== REMOVES: HKLM\SOFTWARE\Wow6432Node\McAfee.com REMOVES: HKLM\SOFTWARE\Wow6432Node\Norton REMOVES: HKCU\SOFTWARE\MCAFEE

========== Folders ========== REMOVES: C:\Program Files (x86)\NortonInstaller REMOVES: c:\programdata\boost_interprocess REMOVES: C:\ProgramData\McAfee REMOVES: C:\ProgramData\Norton REMOVES: C:\ProgramData\NortonInstaller REMOVES: C:\ProgramData\Symantec REMOVES Flash Cookies (0) Deletes temporary Windows (2)

========== Files ========== REMOVES Flash Cookies (0) (0 octets) Deletes temporary Windows (34) (19,638,659 octets)

========== Summary ========== 3 : Registry keys 8 : Folders 2 : Files

End of clean in 13mn AMs

========== Path to file report ========== C:\Users\Albert\AppData\Roaming\ZHP\ZHPFix[R1].txt - 2015-12-05 11:23:09 AM [1050]

 

than you

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Thanks for the logfile.

Did you try with external speakers or headphones ?

We'll try to update the drivers related to sound management :

While on the Windows 8 desktop, press Win+W, type Device Manager, to search for it in Settings. Click on Device Manager to open it.

Look for "Sound controllers" and open the arborescence. Then, on each sub-item:

  • right click on it,
  • click on "Update Driver Software"
  • Wait until finished.

If there was no updates :

  • right-click on the sub-items,
  • "Uninstall"

Then, reboot (and be sure your computer is connected to the Internet).

The drivers will be reinstalled during reboot. Please tell me if there are some improvements.

Regards,

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